Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MP
Mr Parkin
Feefo Verified
5 years ago
What Mr Parkin said about Alton Towers Holidays:
Amazing, vibrant customer service!
Hi there,
Emily my contact was simply amazing - what a breath of fresh air - I sent her the following which I hope she received.
Hi Emily,
Many thanks for your time today and after all the...
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MF
Mrs Fierro
Feefo Verified
5 years ago
What Mrs Fierro said about Alton Towers Holidays:
Made it easier to book two sets of accommodation at once. I had to email to ensure the rooms would be allocated together, which was fine, but it shouldn’t have been necessary.
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MM
Mrs Mccormack
Feefo Verified
5 years ago
What Mrs Mccormack said about Alton Towers Holidays:
I found it frustrating that I had to search every individual date when I wanted a particular room instead of there being a search for availability for that one room.
I wanted to book the octonauts...
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Trusted Customer
Feefo Verified
5 years ago
Easy to navigate
Booked a summer break for my 2 year old to the CBeebies hotel. Has some exciting features. We’ve booked an In the Night Garden room
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MH
Mrs Hartles
Feefo Verified
5 years ago
What Mrs Hartles said about Alton Towers Holidays:
Easy to navigate website
Had to rebook due to covid. Emails were responded to quickly
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MR
Mr Reed
Feefo Verified
5 years ago
What Mr Reed said about Alton Towers Holidays:
Amazing site to use so easy
Easy site to use
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MW
Mrs Ward
Feefo Verified
5 years ago
What Mrs Ward said about Alton Towers Holidays:
The person who dealt with the booking was fantastic, so helpful, friendly and genuinely felt he was interested in what needs we had as a family.
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Trusted Customer
Feefo Verified
5 years ago
Amazing service, simple process! Thank you!
Quick and easy to make changes to my booking, super helpful with explaining the services available and the recent covid changes applicable to our stay.
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MB
Mr Bocock
Feefo Verified
5 years ago
What Mr Bocock said about Alton Towers Holidays:
Outside resort hotels ability to select date for park
Easy to book. Would suggest that for hotels outside the resort that include the day pass you make it available to choose the date to use the day pass on. Currently it defaults to the first day and...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
