Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Quick and easy to book and conformation comes through pretty much instantly
Bookings very clear and easy with the options to add extras, book breakfast and dinner. Conformation comes through quick as well.
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Trusted Customer
Feefo Verified
5 years ago
Easy quick process
Straight forward process to book, no problems. I would prefer to see all the prices for different days on one page, that way you can choose the best day to suit your budget.
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Trusted Customer
Feefo Verified
5 years ago
more information on website required especially about the new covid stuff
I booked through the merlin holiday club, but still had to phonr up to ask about park tickets as this info wasn't on the website, and then again as the link to book breakfast didn't work.
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MJ
Mr Jones
Feefo Verified
5 years ago
What Mr Jones said about Alton Towers Holidays:
Hi, please could you send me the mail confirmation as I've not received it yet. Many thanks
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MG
Mr Green
Feefo Verified
5 years ago
What Mr Green said about Alton Towers Holidays:
Can’t wait to go
Great experience booking, maybe a bit pricey hence why we only did 1 night. Never received booking confirmation email !
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Trusted Customer
Feefo Verified
5 years ago
Overly complex and not easy to remove items from the basket
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MF
Miss Field
Feefo Verified
5 years ago
What Miss Field said about Alton Towers Holidays:
No notice given at time of booking the theme park is closed!
There was no indication the main theme park was closed when we booked the hotel! I only found this out by looking on the website page separately to actual by pro tickets. This should be made far more...
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MW
Miss Wishart
Feefo Verified
5 years ago
What Miss Wishart said about Alton Towers Holidays:
Nice
Really easy and straight forward to book
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MG
Mr Gilbert
Feefo Verified
5 years ago
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What Mr Gilbert said about Alton Towers Holidays:
I was lead to believe that Alton Towers Holidays would accept American Express after finding them on my Amex rewards app. After the many additional steps to activate this reward and the organising my...
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Trusted Customer
Feefo Verified
5 years ago
Disgusting... As an annual Merlin member I had to pay extra (3 X £38 each) to pay to enter AT park as the 'Annual Member' tickets have run out....!!
The Merlin membership normally allows our family...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
