Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MA
Mrs Appleby
Feefo Verified
5 years ago
What Mrs Appleby said about Alton Towers Holidays:
Quick and easy
Quick and easy process, booked trip on my mobile phone in a couple of minutes. Received e-mail confirmation immediately.
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MM
Mrs Manchester
Feefo Verified
Manchester
5 years ago
What Mrs Manchester said about Alton Towers Holidays:
Booking experience 👌🏻
Booking was easy and straightforward. I have not given 5 stars because it was not very obvious during the first parts of the booking if meals were included. Following the booking of the stay, then...
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Ms Lampard
Feefo Verified
5 years ago
What Ms Lampard said about Alton Towers Holidays:
Easy process to book & great lay out of website
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MR
Miss Ratuska
Feefo Verified
5 years ago
What Miss Ratuska said about Alton Towers Holidays:
Easy to use
Booking service was easy and convenient to use.
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Trusted Customer
Feefo Verified
5 years ago
Easy
Fantastic and patient young lady on the phone !
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Trusted Customer
Feefo Verified
5 years ago
Call center,they need work telling the truth
I work for Merlin, I called to take advantage of the discount worker (I had already seen the price of 65 £ on the Merlin home page) the young lady on the phone offered me the full price despite I...
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Trusted Customer
Feefo Verified
5 years ago
Very complicated if you have a mixture of pass holders, Carers and day tickets. I had to book each of our 2 days separately. I also disappointingly thought as a merlin pass holder all tickets would...
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MM
Mr Mainwaring
Feefo Verified
5 years ago
What Mr Mainwaring said about Alton Towers Holidays:
Awful service
Firstly I spend 3 hours on the phone being passed over to ticket line back to hotel line to and from was a joke. To them have to ring merlin annual pass team to get again the wrong answer. The alton...
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Trusted Customer
Feefo Verified
5 years ago
Very easy
Very clear and easy to use. However if there were a few more pictures of the rooms that would be better but I'm nit picking.
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Trusted Customer
Feefo Verified
5 years ago
Fast an easy. But I think there should be option to cancel pre booked Merlin pass holders tickets so someone else can use them if you are unable to go.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
