Allianz Musical Insurance is no longer an active Feefo customer
Displaying all 403 reviews
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David Martin
3 years ago
What David Martin said about Allianz Musical Insurance:
All good made to feel important and understood
Aruna Pillai
Allianz Musical Insurance
3 years ago
Dear Mr Martin, thankyou so much for sharing your experience with us. Our team is always trying to ensure that our customers get the best experience and such feedback means a lot to us!
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Trusted Customer
3 years ago
Peace of mind
Good and professional service, with a secure reputation. The person I eventually dealt with on my second attempt was very helpful.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for taking the time to provide your valuable feedback. Our intention is to give first time resolution to all our customers and offer all support to address their queries. Thankyou for letting us know that you received good service on your second attempt. We will contact you by phone or email to understand the inconvenience you faced during your first call.
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Trusted Customer
3 years ago
I would recommend you.
Aruna Pillai
Allianz Musical Insurance
3 years ago
We are so happy to hear that you liked our product and service. We thankyou for taking your valuable time to give us this wonderful feedback.
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Fiona Creese
3 years ago
What Fiona Creese said about Allianz Musical Insurance:
Far too long on the phone
I spent 45 minutes on the phone arranging insurance for 6 musical instruments - saxphones, trombones, euphonium and a trumpet. The agent did not seem to know what these instruments were and I had to...
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Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for your feedback Mrs Creese. We are sorry to hear about your experience and that our staff didn't meet the level of service that we strive for. I will contact you by call or email to address the points that you have raised in your feedback. Thankyou again for taking the time to share your feedback with us.
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Anna Gregory
3 years ago
What Anna Gregory said about Allianz Musical Insurance:
The online form easy to complete. Response to emails very quick, information clear. Yes I would recommend and use again.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Dear Anna, thankyou for your detailed review of our service via email and online. We do all we can to provide our customers with the best service at every touch point and it always makes our day when we receive appreciation!
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John McGowan
3 years ago
What John McGowan said about Allianz Musical Insurance:
A very simple process which provided me with great peace of mind knowing that my instrument was secure from any possible mishaps.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thank you Mr McGowan for your valuable feedback for our product. It makes our day to hear that you are very satisfied with our product and gave us 5-star rating. We sincerely appreciate you taking the time to share your thoughts!
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Richmond Concert Society
3 years ago
What Richmond Concert Society said about Allianz Musical Insurance:
We, at Richmond Concert Society are regular customers of Allianz Musical Insurance, using them to provide cover for pianos that we hire from Steinway. The process is now quite well established and...
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Aruna Pillai
Allianz Musical Insurance
3 years ago
We thankyou for this great feedback. We really appreciate you taking the time out to share your experience on short term cover. We will continue to try our best to make your experience memorable.
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Trusted Customer
4 years ago
Fairly clear explanation but not quite clear enough!
The representative was friendly but rather fast-talking so I couldn’t take everything in.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for your feedback. Such feedback helps us to understand our areas of improvement and allow us to resolve the issue. We thank you for choosing us for the last 3 years and we'd like to resolve your concern and earn your continued trust. We will try to reach you via phone and email to clarify any doubts you have with regard to the cover that you have taken. We will continue our efforts to improve our service to our customers.
Trusted Customer
3 years ago
Thank you for taking the trouble to respond. I am reassured that my comments are being taken on board.
Trusted Customer
3 years ago
Thank you for clarifying things on the phone
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Dylan Roach
4 years ago
What Dylan Roach said about Allianz Musical Insurance:
Brilliant insurance cheap price covers everything
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thank you for purchasing our product. We're so glad that you found what you were looking for. We look forward to continue to serve you better at every touch point.
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CM
Caroline Muir
4 years ago
What Caroline Muir said about Allianz Musical Insurance:
They knew what they were talking about, and were very helpful.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for your kind words. We really appreciate you taking the time out to share your experience with us. We will continue to towards improving our service to meet your expectations at every touch point.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
