Sadly I placed an order on 19th May and after two weeks the order had not been delivered so I spoke to a very friendly advisor (all customer advisors are very friendly, can't be faulted there) who...
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Andrew Wilson
Allergy Best Buys
10 years ago
This item is delivered direct from our suppliers. We are calling them again now to get this dealt with. We are extremely sorry this has not been dealt with and are extremely embarrassed.
TC
Trusted Customer
10 years ago
Thanks for the reply but I have been told this before and still no joy. If you don't hear from supplier can you please contact me to arrange refund. Many thanks.
Andrew Wilson
Allergy Best Buys
10 years ago
Yes of course. Looking at the email trail on the system they have been contacted multiple times. We will be chasing hard this afternoon.
TC
Trusted Customer
10 years ago
Well it's nearly close of business and still no news. Please contact me and refund, I'll go elsewhere.
Andrew Wilson
Allergy Best Buys
10 years ago
It is the end of the day and we have had no response after continuous trying. Happy to refund. Many apologies.
TC
Trusted Customer
10 years ago
Will you please arrange for a full refund either via PayPal or contact me for card details.
Made my condition much worse, so disappointed.
I would not recommend.
Such an expensive mistake
Andrew Wilson
Allergy Best Buys
10 years ago
Hello
Sorry of the delay in replying. We are talking to the manufacturers to ascertain what could have caused your problems. We will be in touch as soon as we know. Normally this product performs very well so we are getting an expert opinion on how we can help.
This was a disgrace to advertise this as a fathers day present - my humiliation when the packaging just fell apart...it was thin cardboard
Andrew Wilson
Allergy Best Buys
10 years ago
I got this set as my Father's Day present too. I must confess I was disappointed with the packaging too. We were perhaps a little too hasty getting this product in in time for Father's Day - we had checked the product (which I think is great) but took the packaging on trust. We are working with the supplier to improve the packaging. Although that aspect of the product was disappointing I hope your father enjoys the contents.
Date of purchase: 06/15/2016
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TC
Trusted Customer
Bolton
10 years ago
What Trusted Customer said about Allergy Best Buys:
It is very difficult to provide meaningful feedback as the adult bamboo gloves for eczema have not yet arrived. I believe that I saw a message from you saying that they had been shipped, but they...
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Andrew Wilson
Allergy Best Buys
10 years ago
Our signed for service to Hong Kong normally takes 6 working days so it should have arrived with you now I will get customer services to check with our couriers and if it has gone astray we will resend. Sorry you have had to wait.
Andrew Wilson
Allergy Best Buys
10 years ago
Your package is currently being held at customs in Hong Kong. We are in touch with DPD trying to clarify the situation and will be in touch when we have further information.
Trusted Customer
10 years ago
Andrew, thank you very much for the prompt response. Is there anything that I can do from my end to assist.
Kind regards
David
Andrew Wilson
Allergy Best Buys
10 years ago
Hello David, when we have heard back from DPD we will be in touch again as there may well be something you can do more effectively than us, as you are on the spot. Many thanks for the offer of help. Best wishes Andrew
Date of purchase: 06/14/2016
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Trusted Customer
Kent
10 years ago
What Trusted Customer said about Allergy Best Buys:
Sorry the nose filters did not fit. We have generally had good feedback on this product but sadly we can't guarantee a good fit and a good look for everyone. We are constantly on the lookout for new products so if we find a different version of this product we will let you know so you can try them out. Thank you for taking the time to submit feedback.
Living with allergies can be a real challenge. Here at AllergyBestBuys we offer safe, tested products at great prices that can help you avoid the triggers that set off an allergic reaction or provide comfort and relief when symptoms strike.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Living with allergies can be a real challenge. Here at AllergyBestBuys we offer safe, tested products at great prices that can help you avoid the triggers that set off an allergic reaction or provide comfort and relief when symptoms strike.
