3 weeks on not received my order. I’ll report to my bank to get refunded.
Tom Alpha
AHP Medical Supplies Ltd
3 years ago
Hello Mustapha, thanks for leaving a feedback , your order has been dispatched yesterday by Royalmail , tracking number is 3205588400003F88E240D. we have informed you on number of occasions that keeler product will be delivered within 3-4 weeks or earlier . Keeler , Welch Allyn , Heine devices & accessories facing component issues due to Brext . Apologies for delay and any inconvenience caused by this.
Trusted Customer
3 years ago
Thank you. Order placed on 25th August 2022. Received today 25th September 2022. I ordered through you because you are UK based and item not marked as not in stock or recalled. A simple email explaining delay or even confirming the order was the least I expected.
What Tim Howells said about AHP Medical Supplies Ltd:
Delivery and dispatch times really need to be worked on in this day and age a 5-7 working day dispacth time is no good to any buiness at all espacially as its not free delivery it was a cost to us
The item I ordered was out of stock, with no communication to let me know that, or when they expected it to be back in.
Tom Alpha
AHP Medical Supplies Ltd
3 years ago
Most of the manufacturers are facing components issue due to brexit , Devilbiss is one of them.
it seems the issue has been resolved and started receiving the stock and dispatched lot of back orders on this item . Apologies for delay and any inconvenience caused by this.
we will offer you a free delivery for your next order
Improving their delivery timescales, promised 4 to 5 days, but took 4 weeks
Tom Alpha
AHP Medical Supplies Ltd
3 years ago
as we have mentioned, the product you have ordered has been recalled by the manufacturer and we are not allowed to send
Apologies for delay and any inconvenience caused by this.
Date of purchase: 08/16/2022
1
Share
RS
Robert Shreeve
Feefo Verified
3 years ago
What Robert Shreeve said about AHP Medical Supplies Ltd:
Product was as described and arrived more quickly than promised
Product reviews
Date of purchase: 09/02/2022
0
Share
DW
david william whyte
Feefo Verified
Reading
3 years ago
What david william whyte said about AHP Medical Supplies Ltd:
Excellent prompt service and delivery despite Royal Mail strikes. Good communication.
Product reviews
Date of purchase: 08/30/2022
0
Share
Trusted Customer
Feefo Verified
3 years ago
Wrong product see returned email
Tom Alpha
AHP Medical Supplies Ltd
3 years ago
we have dispatched right product as per the order which you have submitted,
and we do not have any records receiving complaint about this order , i would be very grateful if you could please call us on Monday to sort this out
Have a Great & Grand Weekend !!!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.