Rubbish online experience. Getting told that it could take two or more weeks to sort. I could be dead!!!
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for contacting us and I am sorry to learn that you are concerned about our service. We are keen to help resolve this matter for you quickly but to do this we will need a bit more information from you.
Please could you contact us directly at Customer.Relations@ageco.co.uk or call us on 0800 055 6205 and we will be pleased to help you.
Kind Regards
Jayne
Product reviews
Date of purchase: 12/21/2020
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Miss S R George
5 years ago
What Miss S R George said about Age Co Funeral Plan:
My initial contact with AgeCo Funeral Plan did not work too well. I sent in a folded request letter as per your follow-up to another person's application. It was obviously not either received or...
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Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave your kind comments regarding the staff who deal with Age Co Funeral Plans.
I will ensure your comments are forwarded to the relevant team.
Kind Regards
Jayne
Product reviews
Date of purchase: 12/21/2020
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Mr Collin M H Beaumont
5 years ago
What Mr Collin M H Beaumont said about Age Co Funeral Plan:
seem to lost my app form i have filled in two now everything seem to be in order now
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave us a review. I am sorry to learn that your initial application form was lost but I am pleased this has been resolved.
However, please do not hesitate to get in touch with our Customer Relations team if you do need any further assistance. You can contact us by email at customer.relations@ageco.co.uk or call us on 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays).
Kind regards
Victoria
easy to arrange online with friendly follow up call to check if all went well.
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for your review. We really appreciate your feedback following your experience and we are pleased to learn you found the plan easy to arrange.
Kind regards
Victoria
Product reviews
Date of purchase: 12/10/2020
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Ms Susan Larkin
Ashton-under-Lyne
5 years ago
What Ms Susan Larkin said about Age Co Funeral Plan:
Very pleasant staff, made the process easy to deal with . No pressure or awkwardness
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave us a review. We are pleased to learn you are happy with our plan and the service you received.
Kind regards
Victoria
Product reviews
Date of purchase: 12/11/2020
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Mr Roger Snell
5 years ago
What Mr Roger Snell said about Age Co Funeral Plan:
I thought the pricing was competitive for the package offered.
The only peoblem is the website is confusing and the paperwork was sent to the wrong address.
Customer Relations Executive
Age Co Funeral Plan
5 years ago
HelloThank you for taking the time to leave us a positive review. Your feedback is greatly appreciated.Kind RegardsMoira
Product reviews
Date of purchase: 12/10/2020
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Mrs Gwenneth Clarke
5 years ago
What Mrs Gwenneth Clarke said about Age Co Funeral Plan:
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.
