Adam was very helpful with information and guiding me through my choice of funeral plan. He calls when he says he is going to and had made sure I have recieved everything I need .
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking time to let us know that you are pleased with the service you have received. We really value your feedback and thank you for leaving your review.
Kind Regards
Jayne
Product reviews
Date of purchase: 05/05/2021
0
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Trusted Customer
5 years ago
Couldn't buy again as hopefully I'll be dead. Would recommend as noone was pushy.
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking time to leave us a review. I am pleased to hear you were happy with the service our Agents provided when you called to purchase the Age Co Funeral Plan and that you would be happy to recommend us. We really appreciate your feedback.
Regards
Moira
Product reviews
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Please see our response to your service review comments.
Regards
Moira
I didn't receive the information pack at first request. Then was chased up before even receiving my 2nd request. The man who rang me didn't have a clue as to what was going on. The lady who I...
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Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for your review. I appreciate you taking the time to make us aware of your experience regarding this information pack and I am sorry for the confusion.
Please be assured that your comments will be noted and I will also ensure that the paperwork for your plan is sent as soon as possible. However, please do not hesitate to contact our Customer Relations team if we can be of any further assistance. Our telephone number is 0800 055 6205 and lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Thank you again for your review.
Kind regards
Victoria
Date of purchase: 05/01/2021
0
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MD
Mr David Wyndham Dixon
5 years ago
What Mr David Wyndham Dixon said about Age Co Funeral Plan:
Sensitive and supportive, professional and knowledgeable from the first conversation to making the decision to have peace of mind with our Age Co funeral plans.
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for your review. I am pleased to learn you are happy with our plan and the service you received. We really value your feedback.
Kind regards
Victoria
Product reviews
Date of purchase: 04/29/2021
0
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MF
Mr Brian Flaxman
5 years ago
What Mr Brian Flaxman said about Age Co Funeral Plan:
The service is very poor, after 7 weeks the amendment for my funeral are stil not complete, and communication is almost nil, anf I am getting worried.
Product reviews
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you again for your review and I am sorry that you are still waiting for the finalisation of your plan.
As per my previous response I will raise this with our Funeral Plan team and ensure that someone contacts you as soon as possible. However, if we can be of any further assistance please do not hesitate to contact our Customer Relations team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or email us at customer.relations@ageco.co.uk.
Thank you again for taking the time to make us aware of your experience and I am sorry for the delays with finalising your plan.
Kind regards
Victoria
Date of purchase: 04/30/2021
0
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MR
Mr Gerald Roll
Sunderland
5 years ago
What Mr Gerald Roll said about Age Co Funeral Plan:
quick and easy process to complete. No problems with the website.
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for your review. I am pleased to learn you found it quick and easy to set up your plan.
Kind regards
Victoria
Hello
Thank you for your review. I am sorry to learn that you have not yet received your plan and I will ensure this is sent to you as soon as possible.
In the meantime please do not hesitate to contact our Customer Relations team if we can be of any further assistance. Our telephone number is 0800 055 2605, lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Kind regards
Victoria
Product reviews
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you again for your review and once again I am sorry to learn that you have not yet received your plan.
As per my previous response I will ensure your documents are sent to you as soon as possible. However, please do contact our Customer Relations Team if there is anything further we can do. Our telephone number is 0800 055 6205 and lines are open 9am to 5pm Monday to Friday, excluding bank holidays, or you can email us at customer.relations@ageco.co.uk.
Kind regards
Victoria
Hello
Thank you for taking the time to leave a review. I am pleased to hear the representative you spoke with was helpful and friendly, and that your Age Co Funeral plan provided everything you needed at a reasonable price.
Kind regards,Gemma.
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.
