My experience with Age Co in regards to a Car insurance quote was very efficient
easy to follow
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for taking the time to leave us a review and I am pleased to learn you found our service efficient and easy to follow.
Kind regards
Victoria
Product reviews
Date of purchase: 03/24/2022
0
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MN
Mr Derek Newcombe
Village (Congresbury)
4 years ago
What Mr Derek Newcombe said about Age Co Car Insurance:
Easy to deal with. Hassle free. Fair price.
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for your feedback on our insurance. I am pleased to learn that you are happy with our pricing and service.
Kind regards
Victoria
Product reviews
Date of purchase: 03/11/2022
2
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MM
Mrs Patricia Millington
4 years ago
What Mrs Patricia Millington said about Age Co Car Insurance:
made my choice of insurers an easy but expensive transaction.thanks.
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for taking time to leave your comments for us. We really do value all feedback from our customers and thank you for your feedback.
Kind regards
Jayne
Made the experience so easy and answered all questions and explained the process effectively.Came up with a compe,tative quote which was accepted and finalised to my satisfaction
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for your feedback regarding regarding your Age Co Car Insurance policy. We are pleased that you have been happy with the premium and that the call agent was able to provide you with answers to all your questions.
We really appreciate your comments and thank you for taking time to leave your review.
Kind regards
Jayne
Product reviews
Date of purchase: 03/08/2022
2
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Trusted Customer
4 years ago
They answered my queries well and I didn't feel rushed to make a decision.
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for your review. I am pleased that you did not feel rushed to make a decision and you are happy with our service.
Kind regards
Victoria
Unfortunately there were important things I needed to clarify with an agent before completing the application. I waited and waited, so eventually submitted my application and then wrote to head...
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Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for your review. I am sorry to learn of your experience when trying to call to discuss your quotation and I apologise for any upset this has caused.
Please be assured that your comments have been noted and will be shared with our insurance provider, Ageas. However, if you would like to speak to us about this or if we can be of any further assistance please contact our Customer Relations team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays). Alternatively you can email us at customer.relations@ageco.co.uk.
Kind regards
Victoria
Product reviews
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you again for your reviews. I am pleased that you are happy with the policy but I am sorry again for the problems you experienced when trying to call Age Co.
As per my previous reply, if you do need any further assistance or would like to discuss this with us further please do contact our Customer Relations team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email customer.relations@ageco.co.uk.
Thank you again for your valuable feedback
Kind regards
Victoria
I was very satisfied with the setting up of my car insurance, but when I afterwards had a question there was excessive delay in connecting to you by phone.
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for letting us know that you were happy with the service you received when setting up your Age Co Car Insurance policy. I am sorry that to learn that there was a wait when you called with a query.
If you still need a response to your query, please contact us directly at Customer.Relations@ageco.co.uk or call us on 0800 055 6205 and we will be very pleased to help you.
Kind regards
Jayne
Date of purchase: 02/23/2022
2
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Trusted Customer
4 years ago
Extremely easy to get a quote on line.
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for taking time to leave us a review. I am pleased to hear you found our on line quote site was very easy to use and that our quote was a better price than your existing inurance.
Regards
Moira
Product reviews
Date of purchase: 02/13/2022
5
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MM
Mr Keith Murray
Cambridge
4 years ago
What Mr Keith Murray said about Age Co Car Insurance:
No complaints but the people I spoke to didnt make me feel particulary important .
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you for taking the time to leave us a review. I am sorry to learn that you were disappointed with our service when you called and reapply appreciate you taking the time to let us have your feedback.
Please be assured that your comments have been noted and will be relayed to our insurance provider, Ageas. If you would like to discuss your concerns further with us please do not hesitate to contact our Customer Relations Team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday. Alternatively you can email us at customer.relations@ageco.co.uk.
Once again thank you for your review. We really value your feedback as we are always looking for ways to improve our customer experience.
Kind regards
Victoria
Product reviews
Customer Relations Executive
Age Co Car Insurance
4 years ago
Hello
Thank you again for your review and for taking the for taking the time to write about your experience. Once again I am sorry that you were disappointed with our service.
I would like to assure you your comments have been noted but if you would like to speak with us about this further please contact our Customer Relations Team on 0800 055 6205 or email us at customer.relations@ageco.co.uk. Our office hours are 9am to 5pm Monday to Friday excluding bank holidays.
Kind regards
Victoria
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