Ades is the African Food and Drinks store of choice in the United Kingdom with free Home Delivery and Click & Collect.
Service
4
/5
5
4
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1
79
41
16
7
18
161
ratings over the past year
Displaying all 503 reviews
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Omonike Lamidi
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
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Trusted Customer
1 year ago
Good purchase but customer service team could be more responsive
Good but was not contacted about the condition of the plantains before my order was delivered.
Jesuloba
Ades Foods
1 year ago
Thank you for your honest feedback and we apologize for the late response, we assure you that your feedback is helpful and we will do better.
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Abigail Kyeremeh
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
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PE
promise eweh
Aberystwyth
1 year ago
What promise eweh said about Ades Foods:
Great service and prompt
Jesuloba
Ades Foods
1 year ago
We are excited that you loved our service. Thank you.
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Jamila Abubakari
1 year ago
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VB
Violet Bank
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
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IO
Irene Obasogie
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
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Trusted Customer
1 year ago
Damaged goods.
I am very disappointed. The customer service and response to report of damaged goods on delivery is very poor.
Customer Service Team
Ades Foods
1 year ago
We sincerely apologize for the inconvenience you’ve experienced with your recent order. We’ve taken the time to thoroughly look into your complaint, and we’re sorry for the issues with the Moi Moi and Maltina cans.
Please note that Moi Moi is not typically frozen, as they are usually freshly prepared. However, it seems that the condition of the product was affected during transit, likely due to how the boxes were handled. We understand how frustrating this must have been, and we truly appreciate your patience.
As a gesture of goodwill, we’d like to offer you a £7 shopping voucher to compensate for the inconvenience. We hope this will help make things right for you, and we’re committed to ensuring a better experience for your next order.
Thank you for bringing this to our attention. We look forward to serving you again soon.
Best regards,
Ades Online Team
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Beauty Iheoma Odigwe
1 year ago
What Beauty Iheoma Odigwe said about Ades Foods:
My recent experience was exquisite
Everything was intact
Oha in good condition
Rice the actuall basmati
Jesuloba
Ades Foods
1 year ago
The best is what you get when you shop with Ades Foods. We hope to see you again.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..