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Accord Estate Agents Reviews | Customer Service Reviews for https://www.feefo.com/reviews/accord | Feefo

Displaying all 21 reviews

Drew Wilson

Hong Kong

6 years ago

What Drew Wilson said about Accord Estate Agents:

An outstanding service.

An excellent, and personalised service. Accord are always available and place my specific needs as a landlord as a priority. They are highly trustworthy and responsible.

Date of purchase: 10/27/2017

1 product purchased

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Trusted Customer

6 years ago

Contacts

I find the organisation complex and never sure who to contact

Date of purchase: 07/19/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Good morning,</div><div>
</div><div>We are sorry to see this. It is imperative that all of our customers receive excellent service and communication. If you could provide us with some more information we wil be happy to look into this for you. Please be assured that all feedback is taken very seriously and we thank you for bringing this to our attention. Kind regards. Regan </div>

6 years ago

I get emails from people from Countrywide Properties. Is this part of Accord or is Accord part of them? It would be useful to have a note of contacts for general enquiries, renewals etc or a contact that would redirect a query.

1 product purchased

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Valued Customer

6 years ago

What Valued Customer said about Accord Estate Agents:

When they wre a small company they were good. Now there is a different person every time. When work needs doing they give expensive quotes, I now source my own. Still sending mail to old address dis...

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Date of purchase: 07/26/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Thank you for you review,</div><div>
</div><div>We are sorry to see that you are no longer as satisfied with the service you are receiving. It is imperative that all of our Landlords receive the highest level of service at all times and i am disappointed to see that this is no longer the case. Please be assured that all feedback is taken extremely seriously and we sincerely thank you for bringing this to our attention.</div><div>
</div><div>Many thanks again for taking the time to leave us this feedback</div>

1 product purchased

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Trusted Customer

6 years ago

Friendly and knowledgeable

The staff we've had contact with have been very friendly, helpful and supportive. They are knowledgeable and filled up requests quickly.

Date of purchase: 07/14/2017

1 product purchased

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Trusted Customer

6 years ago

Prompt and personal service

Prompt responses to requests, as a landlord currently working overseas knowing that I have a personal contact who will respond speedily to requests gives me confidence in their service.

Date of purchase: 06/28/2017

1 product purchased

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Valued Customer

6 years ago

What Valued Customer said about Accord Estate Agents:

Date of purchase: 06/09/2017

1 product purchased

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Valued Customer

6 years ago

What Valued Customer said about Accord Estate Agents:

👍

Date of purchase: 05/25/2017

1 product purchased

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Trusted Customer

6 years ago

slowness on answering emails. more reactive than proactive.

Date of purchase: 03/07/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Thank you for taking the time to leave a review. It is disappointing to hear as a customer you are not receiving the service we always aim to provide. Please could you give further information regarding the above to customercare@countrywide.co.uk and we can forward the feedback to the relevant team. Many Thanks </div>

1 product purchased

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Valued Customer

7 years ago

What Valued Customer said about Accord Estate Agents:

Very fast finding a new tenant at changeover - great. Maintenance service a...

Very fast finding a new tenant at changeover - great. Maintenance service also helpful. Insepction photos of flat are very useful, as we do neot get the chance to visit ourselve since abroad.

Date of purchase: 11/10/2016

Amber

Accord Estate Agents

7 years ago

<div>Thank you for your review of Accord - If you have any comments on how we get to 5* next time, please let us know on customercare@countrywide.co.uk!</div>

1 product purchased

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Valued Customer

7 years ago

What Valued Customer said about Accord Estate Agents:

Great Experience

Good service form end to end

Date of purchase: 09/30/2016

1 product purchased

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About Accord Estate Agents

Here at Accord Lets, we expertise in Lettings and Property Management in Birmingham, enabling us to give our customers a high standard, professional service.

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01525 218500

6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom

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