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Abode Reviews | Customer Service Reviews for https://www.feefo.com/reviews/abode | Feefo

Displaying all 173 reviews

Claire

Tonbridge

6 months ago

Date of purchase: 11/05/2024

What Claire said about Abode:

Above and beyond!

I chose Abode on the basis of existing client reviews which my personal experience echoed. I received a highly responsive, personal service from the outset. My account handler Julie Talbot was...

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Lauren Goddard

Abode

5 months ago

Hello Claire, Thank you for taking the time to share your wonderful feedback. We pride ourselves on providing excellent service and I am incredibly happy to read your comments regarding Julie and Holly. As you know, the feedback provided will help other people in deciding on whether to use a business or not, so we appreciate all comments shared. Lauren - Abode insurance

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Trusted Customer

7 months ago

Date of purchase: 12/12/2024

Prompt and detailed report & valuation

Lauren Goddard

Abode

6 months ago

Hello, Thank you for your feedback. I will share the above with The RebuildCostASSESSMENT.com team. They are the company who provided the report for you. We hope that you were happy with the service from our team at Abode (Emma Clift). Lauren - Abode Insurance

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Trusted Customer

7 months ago

Date of purchase: 12/15/2024

Excellent

Very friendly and helpful nothing was too much trouble but did not pester you .

Lauren Goddard

Abode

6 months ago

Hello, Thank you for your lovely feedback. We are pleased that you had a good experience when obtaining your insurance from us. Lauren - Abode Insurance

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Lance

Edinburgh

7 months ago

Date of purchase: 12/03/2024

What Lance said about Abode:

Abode

Excellent Service Andy Duarte has finalised two properties for me, one A listed, one C listed and to be renovated. Very good

Lauren Goddard

Abode

6 months ago

Hello Lance, Thank you for your great feedback regarding Andy. Lauren - Abode Insurance

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Charlotte

Colchester

8 months ago

Date of purchase: 11/13/2024

What Charlotte said about Abode:

Excellent, swift and no fuss!

They rescued me from not being able to get any insurance at all as a landlord on my Grade 2 property! They've been extremely helpful, no fuss, informative and swift - ensuring the property was...

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Lauren Goddard

Abode

7 months ago

Hello Charlotte, Thank you for your wonderful feedback regarding Abode. We are extremely pleased that Julie was able to help you with your insurance after the struggles you had elsewhere. Lauren - Abode Insurance

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Peter

8 months ago

Date of purchase: 11/06/2024

What Peter said about Abode:

First class service delivered by very professional staff.

Lauren Goddard

Abode

7 months ago

Hello Peter, Thank you for your great feedback about the service given and our team here at Abode. Lauren - Abode Insurance

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Trusted Customer

8 months ago

Date of purchase: 11/05/2024

A very satisfied new client

Superb, supportive assistance from Vicki whose patience and understanding made a very stressful situation less daunting.

Lauren Goddard

Abode

7 months ago

Hello, Thank you for your wonderful feedback regarding Vikki. We are so pleased that we were able to make dealing with your insurance less stressful this year. Lauren - Abode Insurance

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Trusted Customer

8 months ago

Date of purchase: 11/12/2024

Insuring a listed building

Positive, constructive, helpful and knowledgeable throughout the process of insuring a listed building.

Lauren Goddard

Abode

8 months ago

Hello, Thank you for providing this wonderful feedback regarding Jim Sales. Lauren - Abode Insurance

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Trusted Customer

8 months ago

Date of purchase: 11/10/2024

Service Excellence

Super helpful and knowledgeable, great communication/updates. A pleasure to do business with.

Lauren Goddard

Abode

8 months ago

Hello, Thank you for taking the time to provide such great feedback regarding Vikki Rushbrook & Abode. Lauren - Abode Insurance

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Trusted Customer

8 months ago

Date of purchase: 11/09/2024

Helpful and thorough staff dealing with increased premium.

The service I received was helpful and accurate. The renewal notification came through somewhat later than I would have liked, the premium was more than double last year's but apparently, the...

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Lauren Goddard

Abode

8 months ago

Hello, Thank you for taking the time to share your feedback regarding the renewal of your home insurance. I can see from your file that the premium increase was dealt with in a positive way, and you were listened to when looking at varying the cover included. Thank you for choosing to renew with Abode. Lauren - Abode Insurance

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About Abode

We are Abode – specialists in listed property insurance. We’ve been insuring thousands of listed properties across the UK for nearly 20 years – and we’ve learned that every listed home is distinct in its own way. That’s why we take a personal, individual approach to looking after each and every customer who chooses to live in a listed property.

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01622 476 433

Horizon House, Sittingbourne Road, Maidstone, Kent, ME14 3EN, United Kingdom