How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Abode Reviews | Customer Service Reviews for https://www.feefo.com/reviews/abode | Feefo

Displaying all 170 reviews

Hannah

2 years ago

Date of purchase: 10/07/2022

What Hannah said about Abode:

Amazing Service

Excellent service, and by far the best quote I had. I was hesitant that a specialist company would be out of my budget, but I couldn't have been more wrong! Jim, who clearly knows his job inside out,...

Read all

Lauren Goddard

Abode

2 years ago

Hello Hannah, Thank you for your great feedback regarding the service you had from Jim and the insurance policy recommended to you by Abode. Lauren - Abode Insurance

See full customer review

Steve

2 years ago

Date of purchase: 09/30/2022

What Steve said about Abode:

I needed insurance for an unoccupied thatched property which would stand empty for a long time while work would be carried out. Finding a policy for this was almost impossible but Jade Robson through...

Read all

Lauren Goddard

Abode

2 years ago

Hello Steve, Thank you so much for taking the time to provide us with this positive feedback. I am very pleased that Jade has provided you with such brilliant service and we look forward to helping you with you any insurance needs you may have in the future. Lauren - Abode Insurance

See full customer review

Trusted Customer

2 years ago

Date of purchase: 09/23/2022

Jade was great when we noticed a clause in our conditions that we could not meet. She contacted the insurer who apologised for getting their wording wrong! All sorted with nothing needed from us. ...

Read all

Lauren Goddard

Abode

2 years ago

Hello, Thank you for your great feedback and for taking the time to share your experience dealing with our Account Handler Jade. Lauren - Abode Insurance

See full customer review

Andy

2 years ago

Date of purchase: 09/23/2022

What Andy said about Abode:

Thorough, helpful, not cheapest but gave confidence to transact with Abode

Jim was thorough and helpful and although not the cheapest he gave me confidence to do business with Abode.

Lauren Goddard

Abode

2 years ago

Hello Andy, Thank you for your wonderful feedback. We are very pleased that we have provided you with the confidence to place your insurance with us. I will share your comments with Jim, he will be very happy. Lauren - Abode Insurance

See full customer review

Trusted Customer

2 years ago

Date of purchase: 09/15/2022

Great and swift service from Jade

Thoroughly recommended

Lauren Goddard

Abode

2 years ago

Thank you for your great feedback. Lauren - Abode Insurance

See full customer review

Trusted Customer

2 years ago

Date of purchase: 09/01/2022

every thing handled very well to date, if a claim is ever made I will be in a better position to judge so ask me then.

Lauren Goddard

Abode

2 years ago

Hello, Thank you for taking the time to provide feedback for us. Lauren - Abode Insurance

See full customer review

Oliver

2 years ago

Date of purchase: 08/31/2022

What Oliver said about Abode:

Personal, bespoke service

Really helpful service and super responsive - great to have a dedicated contact working to help us. Would definitely recommend for more complex insurance needs (thatched, listed, etc.)

Lauren Goddard

Abode

2 years ago

Hello Oliver, Thank you so much for your great feedback. We are pleased that we were able to help you insure your home. Lauren - Abode Insurance

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/17/2022

Excellent service at each stage

Responsive Speedy and clear

Lauren Goddard

Abode

2 years ago

Hello, Thank you for your great feedback. Lauren - Abode

See full customer review

Barry

2 years ago

Date of purchase: 08/09/2022

What Barry said about Abode:

I just have!

Friendly, responsive, thoughtful

Lauren Goddard

Abode

2 years ago

Hello Barry, Thank you for taking the time to provide us with your great feedback. Lauren - Abode

See full customer review

Patricia

Devon

2 years ago

Date of purchase: 08/10/2022

What Patricia said about Abode:

Definitely recommend especially for listed buildings. Very patient when I asked questions & very helpful.

Lauren Goddard

Abode

2 years ago

Hello Patricia, Thank you so much for your feedback. It has been lovely to see and we are very pleased with your comments. I am glad that Simon took his time to understand your requirements and was helpful. Lauren - Abode Insurance

See full customer review

Not received a review invite?

About Abode

We are Abode – specialists in listed property insurance. We’ve been insuring thousands of listed properties across the UK for nearly 20 years – and we’ve learned that every listed home is distinct in its own way. That’s why we take a personal, individual approach to looking after each and every customer who chooses to live in a listed property.

Read all

01622 476 433

Horizon House, Sittingbourne Road, Maidstone, Kent, ME14 3EN, United Kingdom