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Abode Reviews | Customer Service Reviews for https://www.feefo.com/reviews/abode | Feefo

Displaying all 175 reviews

Trusted Customer

2 years ago

Date of purchase: 04/26/2023

A personal, friendly service where I was listened to and my requirements were fully met - and for a very reasonable cost

Lauren Goddard

Abode

2 years ago

Hello, Thank you for providing such great feedback for us. We are pleased to have met all of your requirements, as well as being competitive with our pricing. Lauren - Abode Insurance

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Christopher

2 years ago

Date of purchase: 04/01/2023

What Christopher said about Abode:

Personal & Professional Service Without Hours of "Press This Button For..."

I was struggling to find competitive quotations for our buildings and happened upon Julie Talbot who was extremely helpful. I'm not the World's easiest customer, my requirements and my ADHD...

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Lauren Goddard

Abode

2 years ago

Afternoon Christopher, Thank you so much for taking the time to give such brilliant feedback. We are pleased that Julie was able to give you such great support when arranging your insurance. We pride ourselves on being a broker you can trust, so this is excellent to hear. Lauren - Abode Insurance

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Mark

2 years ago

Date of purchase: 03/28/2023

What Mark said about Abode:

Good service without undue salesmanship - just solid professionalism

Jim was persistent and helpful in finding me alternative insurance quotes for my house when I was starting to become dissatisfied with my insurer a few years ago - even though it took a few years for...

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Lauren Goddard

Abode

2 years ago

Hello Mark, Thank you so much for your wonderful feedback. It is great to hear that Jim and his persistence in helping you arrange insurance cover has been well received. We are very pleased that you have put your trust in Jim and Abode Insurance to cover your property this year. Lauren - Abode Insurance

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Sarah

2 years ago

Date of purchase: 03/27/2023

What Sarah said about Abode:

Helped me during my busy schedule to save a significant sum on my insurance for equivalent cover….thanks so much

Lauren Goddard

Abode

2 years ago

Hello Sarah, Thank you for your great feedback. We are so pleased that we were able to help you save money on your insurance. Lauren - Abode Insurance

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Kimberly

2 years ago

Date of purchase: 04/09/2023

What Kimberly said about Abode:

Personalised service with competitive quotes

I was surprised and pleased at such a personalised service - so rare these days!! I was even more pleased to get a very competitive quote, especially when you’re looking at the specialised insurance...

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Lauren Goddard

Abode

2 years ago

Hello Kimberly, Thank you so much for your wonderful feedback. We are extremely pleased that our personal service and competitive quotes have been recognised. We will always do our very best to provide a service we can be proud of. We look forward to assisting with insurance for anyone that is recommended to us for a quotation. Lauren - Abode Insurance

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Michael

Petersfield

2 years ago

Date of purchase: 03/23/2023

What Michael said about Abode:

Great policy for listed buildings

Policy suitable for our needs. Price competitive. Service extremely rapid and helpful. They lose one star only for inflexibility. They did not offer a buildings only policy and there was some ...

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Lauren Goddard

Abode

2 years ago

Hello Michael, Thank you for your honest feedback. As the Insurance market continues to change, hopefully at renewal we will be able to find a policy that is able to offer the flexibility you require. I understand that the changes we were unable to make were on the pre populated statement of fact, however, this has now been corrected within the wording of your schedule. I hope that you are happy with this resolution but please do contact us if required. Lauren - Abode Insurance

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Trusted Customer

2 years ago

Date of purchase: 03/21/2023

In general, all good.

Good service. Fast response.

Lauren Goddard

Abode

2 years ago

Hello, Thank you for your feedback. Lauren - Abode Insurance

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Trusted Customer

2 years ago

Date of purchase: 03/03/2023

Excellent customer service

The whole process, from quote to implementation of the policy, was excellent. Customer service seems to be a priority here, which I really appreciate. The policy was also priced very competitively.

Lauren Goddard

Abode

2 years ago

Hello, Thank you for your great feedback. I am pleased that the customer service from Vikki was excellent and that we were able to provide you with a competitively priced policy. Lauren - Abode Insurance

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Evelyn

2 years ago

Date of purchase: 03/09/2023

What Evelyn said about Abode:

So pleased I contacted Abode - thank you!

I really knew nothing about Listed House Insurance so my advisor, who was extremely knowledgeable, explained everything and helped me to insure my Grade 2 house with the best Insurers'

Lauren Goddard

Abode

2 years ago

Hello Evelyn, Thank you so much for your wonderful feedback. I will share this with your account handler Vikki Rushbrook. We are pleased that we were able assist you with insuring your property with confidence. Lauren - Abode insurance

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Julie

2 years ago

Date of purchase: 03/07/2023

What Julie said about Abode:

Had a complex request,but have managed to find me excellent cover.

Excellent and very helpful and informative service from the representative I dealt with.

Lauren Goddard

Abode

2 years ago

Hello Julie, Thank you so much for your brilliant feedback. I am so pleased that we were able to find you the cover you needed. Lauren - Abode Insurance

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About Abode

We are Abode – specialists in listed property insurance. We’ve been insuring thousands of listed properties across the UK for nearly 20 years – and we’ve learned that every listed home is distinct in its own way. That’s why we take a personal, individual approach to looking after each and every customer who chooses to live in a listed property.

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01622 476 433

Horizon House, Sittingbourne Road, Maidstone, Kent, ME14 3EN, United Kingdom