The train horns blew all night, and I could not sleep at all. The hotels response was there was an issue with the train tracks, and the City of Tacoma was aware and responsible. The train issue...
Nice staff. Easy shuttle pickup. Older hotel, very basic, but safe and clean. Just needed a clean safe place to lay my head before an early morning flight out of Seattle. Would stay again but would...
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Your Room : Excellent
Hotel Staff : Exceptional
Hotel Public Spaces : Excellent
Hotel Cleanliness : Excellent
Hotel Location : Excellent
Date of purchase: 06/07/2026
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KS
K Schorr
Feefo Verified
USA
28 days ago
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
This hotel is not located in a great area. There's very little to do or eat nearby, but it was the only AAA hotel in this part of town. The hotel itself is run down and smells musty.
My room was...
Room wasn’t as quiet as I wanted initially, but it got quiet about 8pm. Comfy beds, so-so breakfast, nice personnel. Once again the hot tub wasn’t working. Lots of free parking and a good restaurant...
Absolutely the best hotel we have ever stayed in. Top notch costumer service, perfectly cleaned rooms. Air conditioner that work great. Shower had strong water pressure and was huge. I absolutely...
The staff was absolutely outstanding! Super great folks always had a smile on their faces. Professional but personable! Our room was a “4” for us because there was no AC. We only showered and slept...
We were very happy with our visit and how we were treated by all members of the staff. I hadn’t done my research to realize that this is an extended stay property. They don’t serve breakfast and...
Overall a good stay. The room was okay, but tired and a little dark. It appears that they might be upgrading the rooms which would be a big help. The bathroom was also dated. The breakfast was the...
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada..
