Terrible front desk service - person there makes you wait long time, everything was out of order- coffee maker, fridge in rooms or breakfast room, ice maker, etc. One star is too much. Reserved 2...
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Your Room : Poor
Hotel Staff : Poor
Hotel Public Spaces : Poor
Hotel Cleanliness : Poor
Hotel Location : Good
AAA Travel Advisor
AAA Travel
2 years ago
We are disappointed to hear that this hotel fell so short of expectations. Thank you for taking the time to share your experience.
This location needs a lot of TLC. For the price of the room, which was a King Suite with a seating area that includes a fold out couch and coffee table, as well as a jetted bathtub in the bathroom,...
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Your Room : Substandard
Hotel Staff : Good
Hotel Public Spaces : Good
Hotel Cleanliness : Substandard
Hotel Location : Good
AAA Travel Advisor
AAA Travel
2 years ago
We're very disappointed to hear of your experience, Candace, and have escalated this for further review.
The building is very old and stinky, it desperately need to be renovated. The heater in the room is not working so my family felt like we are sleeping in the car.
Your Room : Poor
Hotel Staff : Exceptional
Hotel Public Spaces : Excellent
Hotel Cleanliness : Poor
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
2 years ago
We're very disappointed to hear of your experience, Tam, and have escalated this for further review.
This hotel has an event space next to guest rooms. When you check in, ask if the space will be used during your stay. If so, request a room on the opposite side of the hotel. We were placed in room...
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Your Room : Exceptional
Hotel Staff : Excellent
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
2 years ago
We appreciate you taking the time to review and share these insights on what it's like to stay at the Best Western Plus Belize Biltmore Plaza.
Great room, friendly front desk people, super location. We will definitely stay there again.
Your Room : Exceptional
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
2 years ago
It's wonderful to hear you had a pleasant stay and would stay here again! Thanks for taking the time to leave feedback on your experience at the Clarion Inn & Suites Across From Universal Orlando Resort.
The staff was nice and hardworking. Nothing at the hotel worked though. The pool, ice machine, phone even my remote control was broken.
Your Room : Good
Hotel Staff : Exceptional
Hotel Public Spaces : Substandard
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
2 years ago
We are disappointed to hear that the Ocean Paradise Hotel and Resort had some issues with broken items. Thank you for taking the time to share this feedback.
The room I was originally put in did not have a working heater. After unpacking some things for changing into in the morning, I had to move everything to a room on another floor. The second room was...
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Hotel Staff : Good
Hotel Public Spaces : Excellent
Hotel Cleanliness : Good
Hotel Location : Excellent
AAA Travel Advisor
AAA Travel
2 years ago
We appreciate you sharing you experience at the Super 8 by Wyndham Butte, Bernard. We're sorry to hear that your original room did not have a working heater, but it's good to see that the staff were able to accommodate a room change.
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.
