AAA stated Room size is different than what the Stafford recognized. Discrepancy between AAA and Stafford. Stafford corrected the issue on the second and third night; but, disappointed that I had to...
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Your Room : Poor
Hotel Staff : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Excellent
AAA Travel Advisor
AAA Travel
2 years ago
We appreciate you letting us know that the accommodation’s information was not correctly outlined when you booked your stay. We are working with the hotel to get the incorrect information updated within our system.
Awful. They double booked our room. A stranger walked in on us. Room wreaked of cigarette smell. Towel sets were incomplete, not enough for 2 people. Barbecue grill bolted on hotel balcony hall. No...
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Your Room : Substandard
Hotel Staff : Poor
Hotel Public Spaces : Poor
Hotel Cleanliness : Poor
Hotel Location : Substandard
AAA Travel Advisor
AAA Travel
2 years ago
We are disappointed to hear that this hotel fell so short of expectations. We will follow up with you via your contact email regarding this.
Basically Great. Stayed on eighth floor of East Building. Excellent view. Deck screen door not lock (on eighth floor no security concern). Freezer portion of room refrigerator needed to be defrosted...
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Your Room : Excellent
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
2 years ago
It's wonderful to hear you had a pleasant stay and would stay here again, John! Thanks for taking the time to leave feedback on your experience at the Harrison Hot Springs Resort and Spa.
The bathroom floor was really dirty and the bathtub surface was so slick I almost fell - and no kind of grab bar to hold onto.. Also the air conditioning unit was SO loud it would wake me from sleep...
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Your Room : Substandard
Hotel Staff : Excellent
Hotel Public Spaces : Good
Hotel Cleanliness : Substandard
AAA Travel Advisor
AAA Travel
2 years ago
We are disappointed to hear that the Travelodge by Wyndham Kalispell fell short of expectations. Thank you for taking the time to share this feedback.
We loved this hotel. Great location, clean, mid-century decor, interesting history, comfortable beds, decent breakfast, quiet brick building with double-pane windows, no carpeting.
Your Room : Exceptional
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
2 years ago
It sounds like you had a wonderful stay at the The Orbit Hotel Trademark Collection by Wyndham! Thank you for taking the time to share these insights on what it's like to stay here
When I registered, I signed registration which showed the total cost of $118. When I checked out, they said that the receipt was sent to my email, so I didn’t get a paper copy. I checked my credit...
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Your Room : Good
Hotel Staff : Good
Hotel Public Spaces : Poor
Hotel Cleanliness : Good
Hotel Location : Substandard
AAA Travel Advisor
AAA Travel
2 years ago
We're very sorry to hear of this discrepancy and have escalated your complaint for further review.
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.
