Not particularly good when requesting information and help.
You Garden
You Garden
12 years ago
Whilst we do try our very best to answer all queries, we are a gardening company, and our knowledge of ponds is limited to this product as it is the only pond product we sell. For more detailed queries about ponds we recommend seeking advice from your local aquatic centre.
Each pond is a unique ecosystem in its own right, and that coupled with the fact that Bio Pond Clear is a living biological product means that there are a considerable number of variables that affect how well it works in an individual pond. We recommend re-dosing after 3-4 weeks if there is no visible improvement.
Will
YouGarden Ltd
You Garden
You Garden
12 years ago
I’m sorry to hear that it didn’t work. The active microbes in Bio Pond Clear require the water temperature to be above 10°C to work effectively. In very hot, sunny weather algae grows at a much faster rate, negating the effects of the product. We recommend re-dosing after 3-4 weeks if there is no visible improvement. Make sure to aerate your pond and keep an eye on your fish, as the product will temporarily reduce oxygen levels while the microbes start to digest organic matter.
Sean
yougarden ltd
The active microbes in Bio Pond Clear require the water temperature to be above 10°C to work effectively. We recommend re-dosing after 3-4 weeks if there is no visible improvement.
Will
YouGarden Ltd
Product reviews
Date of purchase: 08/28/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
Good products, excellent service, I would definitely use them again.
Product reviews
Date of purchase: 09/09/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
Good pricing.
Product reviews
You Garden
You Garden
12 years ago
customer not happy with plants. Replacement was offered but customer will come back to us in the new year.
Sean
yougarden ltd
It took a long time to receive the item from placing the order.
You Garden
You Garden
12 years ago
Apologies for the small delay - this product has sold like hot cakes and we were awaiting a new stock delivery which was delayed. Glad you're happy with the product...
Will
YouGarden Ltd
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!