Cannot get a response. Different department deals with sales as opposed to customer services. I gave up ages ago
You Garden
You Garden
12 years ago
I can find no record of contact regarding this order. All of our call centre reps can deal with most enquiries such as this, and if contacted at the time would have put a replacement order through. Anything that cannot be handled there is passed through to us at our head office, but we don’t have a “Customer Services” department per se – we’re only a small company.
Will
YouGarden Ltd
Date of purchase: 08/26/2013
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Trusted Customer
Feefo Verified
12 years ago
Very good service
Product reviews
Date of purchase: 06/18/2013
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Trusted Customer
Feefo Verified
12 years ago
Items delivered fairly promptly, well wrapped
Product reviews
You Garden
You Garden
12 years ago
All of our plug plant sizes are detailed on our website and care instructions. We recommend that you grow plug plants on for a few weeks in small pots before planting into hanging baskets. I have asked the customer to keep us posted on how the plants are getting on.
Will
YouGarden Ltd
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!