Hello Elena
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your speedy delivery and high quality of your wreath.
Best wishes,
Christmas Direct
Hi
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your wall mounted Christmas tree.
Best wishes,
Christmas Direct
String length not 5m as stated, nearer to 4m. Vendor responded promptly on enquiry but response unsatisfactory - buy more. Length should be tightly controlled, within 10cm.
Xmas Direct
XmasDirect
2 years ago
Hi David,
Thank you for taking the time to leave us feedback, and we apologise for any inconvenience you've experienced. We take product quality seriously and appreciate your feedback.
We would like to ensure your satisfaction and investigate this matter further. Could you please provide us with a photo of the string, showing the discrepancy in length? This will help us assess the situation accurately. If the product falls outside our normal standards, we will certainly do everything we can to address this.
Your feedback is valuable, and we appreciate your understanding as we work to make things right. Please feel free to send the photo to info@xmasdirect.co.uk.
Best wishes,
Christmas Direct
Product reviews
Date of purchase: 12/01/2023
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AE
Anne Evans
Feefo Verified
2 years ago
What Anne Evans said about XmasDirect:
V.good everything happened as agreed
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights.
Best wishes,
Christmas Direct
Hello
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights.
Best wishes,
Christmas Direct
Product reviews
Date of purchase: 12/01/2023
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JOHN HORNBY
Feefo Verified
2 years ago
What JOHN HORNBY said about XmasDirect:
Prompt delivery. Very pleased with the the artificial tree that I purchased.
Xmas Direct
XmasDirect
2 years ago
Hello John
Thank you for your feedback! We're delighted to hear that you received your artificial tree promptly and that you are pleased with your purchase.
Best wishes,
Christmas Direct
Lovely 2ft Xmas tree at a very reasonable price. A good amount of branches to give a decent shape. Well packaged and a quick delivery!
Xmas Direct
XmasDirect
2 years ago
Hi Suzy
Thank you for taking the time to share your positive experience with our 2ft Prima Pine Tree! We're thrilled to hear that it's a perfect fit for your small space and that you find it lovely with a decent shape.
It's great to know that our packaging met your expectations, and we're pleased that our delivery was quick to get the tree to you promptly.
Best Wishes,
Christmas Direct
Returning customer over many years, first class service.
Xmas Direct
XmasDirect
2 years ago
Hello Peter
Thank you so much for your kind words and continued support! We truly appreciate your loyalty over the years and are delighted to hear that you find our products to be of great quality and value. Providing first-class service is always our priority, and we're thrilled that you've had consistently positive experiences with us.
Best wishes,
Christmas Direct
Hello Michael
Thank you for taking the time to leave us a review. We are so pleased to hear you are satisfied with our quick delivery and your lights.
Best wishes,
Christmas Direct
I received the beautiful sparkly lights very quickly. They were as expected and look beautiful on the outdoor tree.
Thank you
Xmas Direct
XmasDirect
2 years ago
Hello Lorraine
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights for your outdoor tree.
Best wishes,
Christmas Direct
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
