Delivery was advertised as "next day", but once ordered this changed to 3-5 days.
Step2wo
Step2wo
13 years ago
Thank you for your feedback, however, we do not state it is next day, just that we offer 'free delivery'. However, we actually do offer next day delivery if the stock is in our main warehouse. If it isn't then we have to call it in and it will take a couple of days longer as it did in your case. You can always ring us prior to ordering to get a rough idea of delivery times. We are happy you liked the shoes and found them to be of a suitable fitting.
Sincerely,
Francesca
Excellent fast service. We got the ordered shoes within 36 hours and the shoes are very good quality. Sizing is as compatible with measurements.
Step2wo
Step2wo
13 years ago
Brilliant feedback, we are so happy you received them quickly and that you are a fan of Step2wo shoes. Thank you for taking the time to give us your comments.
Sincerely,
Francesca
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
