Good service but of late there delivery is slow used to be within a couple of days.....plus the pair of shoes I purchased at Easter for my child to wear to school lasted a total of 90 days. Not very...
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Step2wo
Step2wo
10 years ago
We are sorry for the delay in your order, you are right our delivery is usually much quicker than this. I can see that there were a few logistical issues with couriers when calling back your shoes from our external warehouse. If you have any further queries with regards to your earlier order of school shoes then please do not hesitate to get in contact if you feel unhappy with the quality, either via email or call us on 0208 446 4795.
Sincerely,
Francesca
I think there should be a choice to add a delivery address not just a billing address .
Step2wo
Step2wo
10 years ago
Thank you for your feedback. We can completely understand your comments, however we have this in place at the moment for fraud purposes so the billing and delivery address have to be the same. However, It is something we will be looking into for the future.
Sincerely,
Francesca
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
