How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samara James Reviews

https://www.samarajames.com

EXCEPTIONAL

Service

5

/5

5

4

3

2

1

80

3

0

83

ratings over the past year

Displaying all 3,137 reviews

RR

Renee Richards

Feefo Verified

GBR

7 months ago

What Renee Richards said about Samara James:

FANTASTIC !!!!!

My order was put through and dispatached in record time due to the Urgency Rob kept me updated at every step until the order was in my hand, second to none for quality and such a personal service.

0

HA

Hazel

Feefo Verified

GBR

7 months ago

What Hazel said about Samara James:

Beautiful and different.

Personalised service from the staff.

0

MR

Mark Radford

Feefo Verified

GBR

7 months ago

What Mark Radford said about Samara James:

Superb quality and excellent service

Provided within the timeline mentioned on the website and excellent communication throughout.

0

AW

Andy Wickenden

Feefo Verified

GBR

7 months ago

What Andy Wickenden said about Samara James:

Bespoke Ring

Service was excellent. Good communication.

0

Trusted Customer

Feefo Verified

7 months ago

Great Product and Great Service!

First rate service from Samara James. I purchased a new diamond Engagement Ring for my wife for our 40th Wedding Anniversary to replace the one I bought 42 years ago ... Samara James were super...

0

Trusted Customer

Feefo Verified

7 months ago

Mimi ring

Superb service from start to finish.

0

AC

Alan Cordrey

Feefo Verified

GBR

8 months ago

What Alan Cordrey said about Samara James:

Great experience

Excellent service all round.

0

SH

Stephen Holcroft

Feefo Verified

GBR

8 months ago

What Stephen Holcroft said about Samara James:

Simply beautiful

Really excellent advice about choice and style of ring.

0

Trusted Customer

Feefo Verified

8 months ago

The service and communication was excellent, even when I changed my mind about the diamond size.

0

SG

Steve Gillett

Feefo Verified

GBR

8 months ago

What Steve Gillett said about Samara James:

Perfect engagement ring and amazing service.

Exceptional and very professional service. There was always someone who answered the phone and answered any questions I had.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo