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Samara James Reviews

https://www.samarajames.com

EXCEPTIONAL

Service

ratings over the past year

Displaying all 3,137 reviews

Trusted Customer

Feefo Verified

17 years ago

Excellent website, very well presented and easy to navigate. Only criticism would be the quality of…

Excellent website, very well presented and easy to navigate. Only criticism would be the quality of the valuation certificate provided for the item purchased. The certificate was of a poor quality....

Samara James

17 years ago

Thank you for your comments. We will take on board the specific mention you make of the valuation certificate. The certificate we currently offer is free of charge, and is in a standard format that many jewellers use in the UK. However, we do understand the point you are making and so we will evaluate the options to offer an upgraded version in the future for a small charge. Thank you for taking the time to submit your feedback.

Trusted Customer

Feefo Verified

17 years ago

Excellent. Would recommend.

Trusted Customer

Feefo Verified

17 years ago

We were very happy with the rings we ordered from Samara James, particularly with the…

We were very happy with the rings we ordered from Samara James, particularly with the after sales service. They happily resized one of the rings at no extra charge.

Trusted Customer

Feefo Verified

17 years ago

A super service that started with someone actually answering the phone at nine pm on a…

A super service that started with someone actually answering the phone at nine pm on a Sunday night - all the way through to delivery I was kept informed on the progress and received the ring in time...

Trusted Customer

Feefo Verified

17 years ago

had a slight problem with the ring, but was quickly rectified

Trusted Customer

Feefo Verified

17 years ago

The ring was fantastic. A big thankyou for all your help.

Trusted Customer

Feefo Verified

17 years ago

Prompt service and excellent, stylish rings.

Trusted Customer

Feefo Verified

17 years ago

absolutely brilliant. The service was first class and the product exceeding expectation.

Trusted Customer

Feefo Verified

17 years ago

EXCELLENT...simply excellent - Spent £2,000 on an engagement ring the likes of which i could…

EXCELLENT...simply excellent - Spent £2,000 on an engagement ring the likes of which i could find nowhere else (Amelia). My girlfriend was delighted. Great service, great packaging and fast....