I bought the wrong item in the Liverpool store when I was visiting. When I realised, I reached out to customer service via live chat, and explained my situation. The agent was really understanding...
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Date of purchase: 06/27/2023
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Trusted Customer
2 years ago
Order came quickly, i needed to make a return and eveyrthing happened smoothly and efficiently.
Received my trainers that had marks on the soles, contacted the customer service team about it but no one ever found time to get back to me. Not great.
Meg Tweedlie
Route One
2 years ago
Hi there,
We are so sorry you received trainers that were marked.
I've searched for any emails from yourself to get this looked into but I am unable to find any.
I will make sure to email you now to get this sorted ASAP.
Kind Regards,
Route One Customer Care
I have bought a lot crom Route One both for myself and for my son. The service is always helpful and friendly, the is a great range of products and would highly recommend
Fast delivery for starters. Perfect loose fit Nike t-shirt and Vans crew t-shirt. Excellent quality material, very comfortable and just what I needed for when I want to lounge around the house, or a...
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Product reviews
Date of purchase: 07/01/2023
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SP
Srikanta Padhi
2 years ago
What Srikanta Padhi said about Route One:
Eveything from placing order to getting the delivery seamless. Excellent.
Product reviews
Date of purchase: 07/01/2023
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Trusted Customer
2 years ago
Toujours un service au top et une livraison rapide et efficace.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
