I had a problem with my order where part was wrong, they sorted it and allowed me to return other stuff that was too big and refunded the cost for me to return everything.
I ended up returning some...
Always smooth with route one, never any issues with orders, etc. only thing stopping them getting 5* is free returns, which makes buying shoes you’ve not tried on in person quite an expensive process...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
