the tracks solved my problem. two tracks purchased on separate dates and delivery within 48 hrs. Needed to contact firm re items I had forgotten to order and found the staff very polite and...
Read more
Product reviews
Date of purchase: 07/29/2017
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Poles And Tracks:
I ordered a curtain pole, at the end is run out of stock , witches disapointing, not reliable!
Jenny
Poles And Tracks
8 years ago
Mr Z,
I apologise that you feel it was a waste of time ordering from us, unfortunately items do occasionally go out of stock with the suppliers. As mentioned on the website in the terms and conditions, you were informed that the item was out of stock, with a supplier restocking date, and given the option to put on back order so it was reserved for you when it came back into stock, or to have a refund. As you chose a refund we cancelled the order and processed the refund same day.
As a company we strive to offer the best customer service we can, and sometimes we are let down by a link in the ordering process, but we do try to resolve any issues within a timely manner.
Kind regards
Jenny
Poles and Tracks
Product reviews
Date of purchase: 06/27/2017
0
Share
Trusted Customer
8 years ago
Excellent - and very fast!
Date of purchase: 06/15/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Poles And Tracks:
good service good product
Product reviews
Date of purchase: 05/16/2017
0
Share
TC
Trusted Customer
Trusthorpe
9 years ago
What Trusted Customer said about Poles And Tracks:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
