I am sorry to hear you are having problems with the Hanayama Coil Puzzle. We can exchange it for another one, or we can refund your money. Just let us know which you would prefer.
Hendrik Ball
www.grand-illusions.com
Overall good. Product delivered on time and packaged well. Shame my query by email wasn't answered. And the product description was a little misleading. But overall a nice site with plenty of novel...
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