Originally, I have received the wrong item. It was reasonable enough that it was a problem from the manufacturer themselves. As the middle man, Grand Illusions not only responded quickly, but they've...
Generally I think they are brilliant, especially for such a small organisation.
Grand Illusions Ltd
Grand Illusions Ltd
10 years ago
Apologies. This lock used to be heart shaped, but it then changed to a new design, and we have been slightly slow updating the image. I am working on that now, and the new pics will go up today.
Hendrik Ball
Came on time in good order, and nicely wrapped, which shows a nice attention to detail. I think this company cares about the service they provide. I am impressed.
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