The item I ordered (A Pseudoscope) arrived when they said it would. One part was slightly damaged, but when contacted they immediately responded to say they were sending a replacement part. I am...
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Date of purchase: 06/22/2016
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TC
Trusted Customer
Georgia, USA
10 years ago
What Trusted Customer said about Grand Illusions Ltd:
Excellent service. A component in a do-it-yourself assembly was the wrong size . G.I.Ltd immediately sent the correct part within a day. I really like your website.
Product reviews
Date of purchase: 06/21/2016
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TC
Trusted Customer
Australia
10 years ago
What Trusted Customer said about Grand Illusions Ltd:
Never had a problem with any of my orders until now. I received the wrong size mirror for my pseudoscope kit. I sent an email but have not heard anything back.
Hendrik Ball
Grand Illusions Ltd
10 years ago
Apologies. We sent your replacement mirror out on July 4th, but we were short staffed that week, and must have missed sending you the confirmation e-mail. It should be with you very soon now.
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