When I contacted DD to let him know the goods had not arrived, The response was immediate and replacement goods were dispatched promptly without fuss.
Top service from DD and only let down by mail...
left e-mail on 09/08/2013 to ask if the product should have arrived in a frozen state because mine did not I wanted to know if it was alright to freeze it
Devotedly Discus Ltd
Devotedly Discus Ltd
12 years ago
Mr Bright - Always best to call 01323 483689 if inquiry is urgent - generally if frozen fish food defrosts it is fine to refreeze and use so long as it smells OK - not putrid.
Shipping small amounts of anything frozen when the ambient temperature is 30+ during the day and 18 + at night is always going to be a compromise.
We have specialised in German Stendker Discus since 1993, and on occasions have various English bred Discus. We also keep all the hard to find accessories and foods that will enhance your chances of keeping Discus healthy and trouble free.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have specialised in German Stendker Discus since 1993, and on occasions have various English bred Discus. We also keep all the hard to find accessories and foods that will enhance your chances of keeping Discus healthy and trouble free.
