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Metro Storage Reviews | Customer Service Reviews for https://www.feefo.com/reviews/3d-space-storage-ltd | Feefo

Displaying all 272 reviews

Elizabeth

1 year ago

Date of purchase: 09/04/2023

What Elizabeth said about Metro Storage:

Excellent Metro service

Got the space. Easy to set up and access.

Simon Burnett

Metro Storage

1 year ago

Thank you for the 5 stars = we really appreciate it. Delighted we could help you with your storage needs

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Trusted Customer

1 year ago

Date of purchase: 09/01/2023

Recently bright few items into a small 20 cubic feet unit. Easy access and availability of trolleys to transport goods. Ticket to exit facility required remote assistance

Simon Burnett

Metro Storage

1 year ago

Many thanks for the 5 stars - we appreciate it and happy that we were able to assist you with your storage needs!

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Trusted Customer

1 year ago

Date of purchase: 08/27/2023

Good but could be better.

The storage room was good and well secured. The the area and corridor leading to it kept clean clean and unobstructed. The staff at the store were always extremely helpful. Unfortunately the store...

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Simon Burnett

Metro Storage

1 year ago

Thank you for taking the time to review. We will certainly look into the trolley and comms issue to see what we can improve. Thank you for the feedback.

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Trusted Customer

1 year ago

Date of purchase: 08/02/2023

Storage unit one third of the size of unit supposedly purchased

According to your size guide provided on your website with diagrams, we had purchased the 10sq.ft storage facility, this is shown to be W 3.5 x D 3 x H 8ft. When making the booking the only...

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Simon Burnett

Metro Storage

1 year ago

We are sorry that you have felt the need to leave a 1 star review. We have run Metro Bayswater for 12 years and this issue has never been raised before. Our website makes the distinction clear about the difference between a walk in 10 sq ft unit and a locker. We are also aware that we contacted you on 2nd of August when you called in and the difference between the units and also what we had available when you booked was discussed. We would have happily offered a full refund if it had been requested. We are not in the business of mis leading customers and we are sorry that you feel that you were mislead.

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nia

1 year ago

Date of purchase: 07/23/2023

What nia said about Metro Storage:

Great price and incredibly helpful staff who were always quick to respond.

Simon Burnett

Metro Storage

1 year ago

Thank you very much for the 5 stars...we are delighted we would be of service and assist you with your storage needs!

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Trusted Customer

1 year ago

Date of purchase: 07/11/2023

Straight forward storage

Easy straight forward. No hassle entering and finding unit

Simon Burnett

Metro Storage

1 year ago

Delighted we could help you with your storage needs and thank you for giving us a 5 star review - we really appreciate it!

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Trusted Customer

1 year ago

Date of purchase: 06/30/2023

Not recommended

Did the whole process for weeks and at the and couldn’t book a space because they don’t accept reservations even if you want to pay for it in advance! Couldn’t risk not having a space the day of the...

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Simon Burnett

Metro Storage

1 year ago

We are sorry you were not happy but we cannot guarantee units 4 weeks in advance. We run at very high occupancy so our policy is we only take reservations 7 days in advance when we have absolute clarity on availability. This was clearly communicated to you at the time so it feels a little unreasonable that you have come back with a one star review.

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Clemens

2 years ago

Date of purchase: 06/01/2023

What Clemens said about Metro Storage:

Everyhing was done well and without complications whatsoever.

Simon Burnett

Metro Storage

2 years ago

Thank you very much for your 5 star review - we really appreciate it and we are delighted we could be of service!

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Mr CHRISTOS MALLIAPI

2 years ago

Date of purchase: 05/10/2023

What Mr CHRISTOS MALLIAPI said about Metro Storage:

Excellent service

Excellent service! Thank you!!!!

Simon Burnett

Metro Storage

2 years ago

Thank you for taking the time to review us and the 5 stars! Delighted we could help you with your storage needs.

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Trusted Customer

2 years ago

Date of purchase: 05/08/2023

Excellent storage option

Facility was available almost every day of the year. It was kept clean and well maintained.

Simon Burnett

Metro Storage

2 years ago

Thank you so much for taking the time to review us and give us 5 stars - we really appreciate it! Delighted we could be of service and assist you with your storage needs

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About Metro Storage

Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.

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08455055881

14 Hazel Grove, Kingwood, Henley On Thames, Oxfordshire, RG9 5NH, United Kingdom

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