You called me 3 or 4 times already this year to “review” my policy and then tell me because I have a chronic illness someone will give me a call back right away. Nobody ever calls back?? Why lie to...
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Karen
1Life
7 years ago
Hello Mr Thabana, we are very sorry to hear this. A customer service agent will be in touch with you as soon as possible to address this.
Product reviews
Karen
1Life
7 years ago
Thank you for your rating, Mr Thabana. We are sad to see a 1 star out of 5. What can we do to improve our products for you?
Hello Mr Beetge-Rossouw, we are so sorry to hear this. A customer service representative will be in touch with you soonest.
Product reviews
Karen
1Life
7 years ago
Hello Mr Beetge-Rossouw, a customer service representative will be in touch with you soonest.
Date of purchase: 04/25/2019
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MR HARILAL
Durban
7 years ago
What MR HARILAL said about 1Life:
Provide customer proper feedback on claims
Karen
1Life
7 years ago
Hello Mr Harilal, we are very sorry that you feel this way. How can we improve our communication to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
Product reviews
Karen
1Life
7 years ago
Hello Mr Harilal, we are very sorry that you feel this way. Can you provide us with additional context on where the confusion came in via email to clientservices@1life.co.za and we will do our best to assist?
Date of purchase: 04/25/2019
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MR LOUW
7 years ago
What MR LOUW said about 1Life:
I have canceled the policy 3 week back till date had no feed back
Karen
1Life
7 years ago
Hello Mr Louw, we are very sorry to hear about this. A retentions agent will be in touch soonest.
Product reviews
Karen
1Life
7 years ago
Hello Mr Louw, we are very sorry to hear about this. A retentions agent will be in touch soonest.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.