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1Life Reviews

https://www.1life.co.za/

Protect and provide for your family with 1Life's range of insurance products, including life insurance and funeral cover.

Service

Product

ratings over the past year

Displaying all 871 reviews

MR SEEMA

7 years ago

What MR SEEMA said about 1Life:

Please keep updating us on our policy

Karen

1Life

7 years ago

Thank you for the suggestion, Mr Seema. Do you receive our monthly policyholder newsletter?

Product reviews

Date of purchase: 04/25/2019

MR MATHYSE

7 years ago

What MR MATHYSE said about 1Life:

No website

Because there is no website to update my policy

Karen

1Life

7 years ago

Thank you so much for the suggestion, Mr Mathyse. We are working on this and hope to have it ready for you soon!

Date of purchase: 04/25/2019

MRS MORGAN

7 years ago

What MRS MORGAN said about 1Life:

Friendly and efficient

Product reviews

Date of purchase: 04/25/2019

MR MSOMI

7 years ago

What MR MSOMI said about 1Life:

Will recommend. Can offer more

Date of purchase: 04/25/2019

MR MHLAKAZA

7 years ago

What MR MHLAKAZA said about 1Life:

Great service

My claim was handled effectively and it was easy to call and do follow up. And the payment was done for us do everything on time.

Date of purchase: 04/25/2019

MR DIPHOKO

7 years ago

What MR DIPHOKO said about 1Life:

I was offered life cover upgrade, when the consultant realised that I am on medication they have never returned my call to date. Always give a proper feedback.

Karen

1Life

7 years ago

Hello Mr Diphoko, we are very sorry about this. A 1Life customer services agent will be in touch to assist.

Product reviews

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

Requested a call back.. no response

Respond... need a consultant to contact me... would like to have my policy sent to me in the mail and would like some changes made

Karen

1Life

7 years ago

No problem at all, Mrs Nundkumar. A customer services representative will be in touch to assist.

Date of purchase: 04/25/2019

MR PETERSON

7 years ago

What MR PETERSON said about 1Life:

Be realistic, stop saying payout within 24 hours

Learn not find ways not to payout valid claim, as I was delayed for 3 weeks after the funeral for no reasons. The ombudsman has come in on this. Easy and fast to take monthly instalment, but delay...

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

Never had any problems, there feedbacks are always something to looking forword too

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

Disappointed.

Listening is a skill and if we going to be helped by agents that are ready to answer without trying to understand and listen to the client's point of view, then there won't be any joy. The experience...

Karen

1Life

7 years ago

Hello Miss Segopolo, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.

Product reviews

Date of purchase: 04/25/2019

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1Life Reviews

LIFE INSURANCEMore reviews of this product (317)View product websiteAt least my family will get something when I'm dead

LIFE INSURANCEMore reviews of this product (317)View product websiteI'm happy with the service

LIFE INSURANCEMore reviews of this product (317)View product website

LIFE INSURANCEMore reviews of this product (317)View product websiteNot bad and yet not the best. Average

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