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1Life Reviews

https://www.1life.co.za/

Protect and provide for your family with 1Life's range of insurance products, including life insurance and funeral cover.

Service

Product

ratings over the past year

Displaying all 871 reviews

Trusted Customer

7 years ago

There’s always room for improvement

Date of purchase: 04/25/2019

MR MAJANGAZA

7 years ago

What MR MAJANGAZA said about 1Life:

Its so good you take a care of you client thanks a lot onelife.

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

No gains whilst alive

I’ve been on a policy for a while, my premiums increase annually but the cover stays the same. There’s no cash backs and stuff like that.

Karen

1Life

7 years ago

Thank you for your comment, Mr Raphalane. We are always looking to improve our products and services, and will most definitely take this into account.

Date of purchase: 04/25/2019

MRS MARTINS

7 years ago

What MRS MARTINS said about 1Life:

Payment details captured incorrectly, 5 attempts later.. Guess what?!!

Really bad, consultants that have assisted me pay no attention to detail!!! I've instructed the call centre team on numerous occasions to correct their billing dates. I have been defaulted due to...

Karen

1Life

7 years ago

Hello Mrs Martins, we are very sorry about this. A 1Life customer services agent will be in touch to assist.

Product reviews

Date of purchase: 04/25/2019

MR NEMUTANDANI

7 years ago

What MR NEMUTANDANI said about 1Life:

It's Just okay

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

your service was terrible i cancelled insurence no one told me that i would get refund

Karen

1Life

7 years ago

Hello Miss Msingizana, we're sorry to hear you feel this way. We hope to welcome you back in future.

Product reviews

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

Policy cancelation

I have asked you to cancel the policy for me and it seems like you are not willing to. I have been revising the debit orders and you debit again. Can you please kindly cancel it for me I do not want...

Karen

1Life

7 years ago

Apologies for this, Miss Jiyane. Our retentions consultant will be in touch to discuss this with you.

Date of purchase: 04/25/2019

MISS MOLOPE

7 years ago

What MISS MOLOPE said about 1Life:

I just had bad experience

Karen

1Life

7 years ago

Hello Miss Molope, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

It was good however cash back bonuses would be nice I’ve been with ffw since 2012

Product reviews

Date of purchase: 04/25/2019

MISS PETERSEN

7 years ago

What MISS PETERSEN said about 1Life:

Everything

Product reviews

Date of purchase: 04/25/2019

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1Life Reviews

LIFE INSURANCEMore reviews of this product (317)View product websiteTailor-made, bad-rate due to Customer Service inability to resolve my query or carry-through instructions.

FUNERAL COVERMore reviews of this product (221)View product websitei will never advace any of my family to have cover with 2life

LIFE INSURANCEMore reviews of this product (317)View product websiteCan’t complain about ffw I’ve been with them since 2012 although I don’t like the fact that they don’t offer cash back rewards

LIFE INSURANCEMore reviews of this product (317)View product website

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