Great service fast delivery great customer service
Product reviews
Date of purchase: 15/04/2020
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Joanne Daly
Feefo Verified
6 years ago
What Joanne Daly said about Ziggicig:
I placed this order on 9th April. I still haven't received it
ziggicigadmin
Ziggicig
6 years ago
Hi, we are aware some customers have now been experiencing longer than anticipated delivery times even with the publicised COVID 19 related delays of ten working days.Your parcel has well exceeded that so could we ask that you please call our head office on 02895607313 and we can arrange replacements to be sent on an even higher priority tracked service. But we would ask that you please get in touch with our area manager Lloyd at our head office to make the arrangements or request another form of resolution. Thanks for your patience and understanding in these difficult circumstances.
I was able to order online and the delivery was really quick
Product reviews
Date of purchase: 08/04/2020
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Lorna BROWNE
Feefo Verified
Newry
6 years ago
What Lorna BROWNE said about Ziggicig:
Was unsure as to appropriate coil for my device so needed to make an enquiry. When I put device name in, it didn't give accessory options which would have been helpful.
Additionally, I am still...
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ziggicigadmin
Ziggicig
6 years ago
Hi, we are aware some customers have now been experiencing longer than anticipated delivery times even with the publicised COVID 19 related delays of ten working days.Although your parcel has yet to meet that delay length could we ask that if it still has not arrived by the 25th ,could you please call our head office on 02895607313 and we can arrange replacements to be sent on an even higher priority tracked service. But we would ask that you please get in touch with our admins at our head office to make the arrangements or request another form of resolution. Regards the suggested accessories , we can certainly look at implementing this in the future. We will try to have that ready in the next fortnight. Thanks for your patience and understanding in these difficult circumstances.
Product reviews
Date of purchase: 15/04/2020
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Declan Anthony
Feefo Verified
6 years ago
What Declan Anthony said about Ziggicig:
I still haven’t received my order
ziggicigadmin
Ziggicig
6 years ago
Hi, we are aware some customers have now been experiencing longer than anticipated delivery times even with the publicised COVID 19 related delays of ten working days.Although your parcel has yet to meet that delay length could we ask that if it still has not arrived within 48 hrs ,could you please call our head office on 02895607313 and we can arrange replacements to be sent on an even higher priority tracked service. But we would ask that you please get in touch with our admins at our head office to make the arrangements or request another form of resolution. Thanks for your patience and understanding in these difficult circumstances.
I never received a dispatch email and still have not received my products. Almost 2 weeks later, I have heard nothing from them to acknowledge the lateness and don’t think my product has been...
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ziggicigadmin
Ziggicig
6 years ago
Hi we can confirm that your package was definitely sent but the automated email did not go out, we are aware some customers have now been experiencing longer than anticipated delivery times even with the publicised COVID 19 related delays of ten working days.Although your parcel has yet to meet that delay length could we ask that if it still has not arrived within 24 hrs ,could you please call our head office on 02895607313 and we can arrange replacements to be sent on an even higher priority tracked service. But we would ask that you please get in touch with our admins at our head office to make the arrangements or request another form of resolution. Thanks for your patience and understanding in these difficult circumstances.
Date of purchase: 13/04/2020
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marlene crawford
Feefo Verified
6 years ago
What marlene crawford said about Ziggicig:
Good service,know am buying quality products and delivery fast and efficient. Thank you.
customer service is second to none, had to ring and speak to a member of staff and she couldn't have been more helpful even offered to stay online and talk me through the ordering procedure, she was...
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Product reviews
Date of purchase: 09/04/2020
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Trusted Customer
Feefo Verified
6 years ago
Great service and order arrived within 5 days. Also tried the click and collect service which was very efficient.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..