It was fine despite some issues with phone contact
Product reviews
Date of purchase: 19/04/2020
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Trusted Customer
Feefo Verified
6 years ago
Still haven't received my order. Rang twice but it hasn't helped. One emai said it was going to a collection point I wanted it delivered. I then get an email stating my order was dispatched to a shop...
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ziggicigadmin
Ziggicig
6 years ago
HI, I have just spoken with our area manager and he has arranged a replacement package to be sent out today. Royal Mail usually guarantee this upgraded service for 48 hrs. They do say they cannot guarantee that during this lockdown period but they said it should arrive within that period or shortly after. Significantly faster than the previous service rate which was used for the initial package. We have included a pre paid envelope in which to return the original package should it arrive. We appreciate your patience thus far given the circumstances and we know it's been very frustrating, Any question please contact Lloyd Blair on 02895607313 Thanks
Trusted Customer
6 years ago
Thank you for your prompt response.
Trusted Customer
6 years ago
The oils were delivered today. Thank you for sorting it so promptly.
ziggicigadmin
Ziggicig
6 years ago
Thanks for letting us know. We're glad they arrived. Thanks again for your patience. You will see we have made some updates to the services we use from RM and there are now more options at checkout depending on your locale to make things smoother and faster going forward even in the face of lockdown. Thanks again for supporting Ziggicig in these difficult times.
I clicked collect by accident and couldn’t get to pickup. Called staff and they couldn’t have been more helpful. Excellent service. Highly recommend
Product reviews
Date of purchase: 23/04/2020
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JH
John Hanna
Feefo Verified
6 years ago
What John Hanna said about Ziggicig:
Perfect fast delivery!
Product reviews
Date of purchase: 23/04/2020
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PD
Pauline Dunlop
Feefo Verified
6 years ago
What Pauline Dunlop said about Ziggicig:
I placed two online orders the first on the 15th April. I have not recieved any of them yet 😡
ziggicigadmin
Ziggicig
6 years ago
HI, Thanks for letting us know. I have been advised that our area manager has already been in touch to discuss options with you. Please don't hesitate to get in touch should you require further assistance. Thanks
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..