Hi There, Thanks for the review.We are sorry to hear that your order was sent to the wrong address, But glad that the store was able to help.
If you have any Delivery OR tracking enquires in future please don't hesitate to call our support hub on 02895607313 and the team will be able to look into this directly for you.
Regards
Nikki
Product reviews
Date of purchase: 12/06/2020
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JN
Julia O'Neill
Feefo Verified
6 years ago
What Julia O'Neill said about Ziggicig:
Super speedy delivery as always
Product reviews
Nichola
Ziggicig
6 years ago
Hi Julia, Thank you for the review.
Can i ask how long you are going between changing your coil with this flavour?
As this is quite a sweet blend coils would need changed more frequently to benefit from the fruity taste.
If you use a sub ohm tan the coils would need to be changed every couple of days and if its a basic tank you may only get 4/5 days from a coil due to the sweetness.
If you have any further queries or questions the team are always on hand. Just give us a call on 02895607313
Thanks
Nikki
Date of purchase: 07/06/2020
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LORRAINE FOSTER
Feefo Verified
6 years ago
What LORRAINE FOSTER said about Ziggicig:
Excellent service
Product reviews
Date of purchase: 10/06/2020
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Trusted Customer
Feefo Verified
6 years ago
Everything was great as usual.
Product reviews
ziggicigadmin
Ziggicig
6 years ago
Good day Sir, Could we clarify what you mean by broken ? Was the tank glass broken , was the box damaged or outer delivery packaging ? Those sorts of details. If we could discuss these details with you further then we should be able to help you get it resolved without too much trouble. Could we ask that you give us a call on 02895607313 to discuss it in more detail and we'll get you looked after ? Thanks
Trusted Customer
6 years ago
The little connector part at the end of the tank that connects the tank to the mod is not on it, so when I connect them it doesn’t recognise the tank because this part is missing. I didn’t mean this review as a complaint either, I’ve been ordering from you guys for years and wouldn’t go elsewhere, I was more giving you a heads up incase this happens to someone else in the future also. Thankfully I have a spare tank.
ziggicigadmin
Ziggicig
6 years ago
Hi , I've had a chat with our general manager and we no longer have any kits of that model left in order to source you an exact replacement tank , I know you said you were enjoying the mod so would you be happy enough to accept a different tank that is similar in performance . I would suggest the Uwell Crown 4. We have it in , Rainbow Iridescent, Stainless Steel and Green Iridescent, sadly black is out of stock . You can view it at this link: https://ziggicig.com/shop/uwell-crown-4-tank-1 . If you're happy enough with one of those , just me know which colour and I'll arrange for it to be sent out. This tank features a similar mesh style coil to the sigelei tank but with an additional dual parallel variation available as well. The power requirements are almost identical. So it should work well with the device. Let me know and I'll get that sorted for you. Thanks
Trusted Customer
6 years ago
Yeah that’s fine with me, and stainless steel is perfectly fine with me.
I purchased 6mg and received 12mg due to the coronavirus issue and post offices being closed by the time I finish work I cannot return and I am completely out of juices.
ziggicigadmin
Ziggicig
6 years ago
Hi , Thanks for getting in touch to let us know. We realise it is a bit difficult to report and therefore replace a mis picked order quickly with the delays etc going on during these lockdown phases so we completely understand why you had to try to use the 12mg even though it was too strong. I have spoken with our admin team this morning and we will be sending a replacement package with the correct 6mg strength plus a few additional units as a gesture of goodwill for letting you down the first time. I hope this is acceptable to you and that you will give us another chance in future. We thank you for your patience and understanding you've shown in this situation so far.
SD
Shezad Ahmed Din
6 years ago
Thank you for you prompt response and undertaking of the situation and above all the gesture is appreciated. I look forward to the replacement and will update once received. Kind Regards and best wishes
SD
Shezad Ahmed Din
6 years ago
Thank you very much for the prompt replacement and additional units. Much appreciated
ziggicigadmin
Ziggicig
6 years ago
Thanks very much for letting us know the replacements arrived. And thank you for reconsidering your review rating. We very much appreciate the understanding you've shown. We look forward to having you back again soon. Take care .
Product reviews
Date of purchase: 27/05/2020
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James West
Feefo Verified
London
6 years ago
What James West said about Ziggicig:
processed and dispatched order remarkably quickly, I would highly recommend their product & service.
I selected to have the items posted to my home but got an e-mail to tell me to call at their office to collect same. I telephoned to have them posted which was done. This is the second time this...
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Nichola
Ziggicig
6 years ago
Hi Robert,
Thank so much for the feed back. We are glad that we were able to get the delivery method rectified.
We have made some changes to the page so now it should be more clear when it comes to selecting your desired service.
Thanks
Nikki
RJ
Robert Jordan
6 years ago
Hi
Great tks for your response. very good products
Bob
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..