Ziggicig Reviews

Hi , thanks for your feedback, We can only apologise on behalf of the courier for this. Could you give us some more information if you have a minute to spare ? If you call us on 02895607313 and let us know what address it ended up going to and also so that we can double check your details on our system so we can hopefully avoid such a thing from taking place on future orders. This will also allow us to feedback to the courier. For reasons of protection of personal information please do not post the address details here. Thanks

Hi Helen, we completely understand your frustration. We've been having some email trouble which was recently resolved , our Admin team have found your email from Saturday (came in to us whilst we were having technical difficulties ). Mary, one of our admins will be in touch shortly and we'll make sure you're looked after without further delay. Thanks

Hi There. I'm sorry to hear you've been experiencing difficulties. I have checked and your order was definitely shipped on the 26th June. I also checked with our admins to see if they had had any correspondence received and they could not see any via our contact email and by Via Facebook etc . Could I ask which method was used to contact us please ? IN the meantime I will have a chat with the general manager to see what we can do about your order. I will update you here again as soon as I have more information. Thanks

It was delivered on 29th June at 12:20pm . The courier has a photo of it left on the front door step as per the COVID 19 restrictions . They obviously could not fit it into the post pox due to the kits .