False advertising. The image in the listing shows a pack of 2 pods, the description states pods. I order what I thought would be 9 packs of 2, and got sent 9 individual pods. I only pay £4.50 for a...
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Rachel
Ziggicig
1 year ago
Hi Clare,
Thank you for reaching out—we truly appreciate your feedback. I sincerely apologise for any confusion or inconvenience caused by the image used to represent this product, and we’re grateful that you brought this to our attention.
We are currently updating the product description to ensure everything is presented clearly. Please contact us at info@ziggicig.com, and our team will be happy to assist you and resolve this as soon as possible.
Apologies again, and thank you for your patience.
Best regards,
The Ziggi Team
Product reviews
Date of purchase: 22/01/2025
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GS
Gillian Seymour
Feefo Verified
1 year ago
What Gillian Seymour said about Ziggicig:
My only negative feedback would be the shipping as unable to track delivery, on both orders the tracking numbers were incorrect so could not access the Royal Mail app, as these products require a...
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Product reviews
Date of purchase: 26/01/2025
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Trusted Customer
Feefo Verified
1 year ago
Product reviews
Date of purchase: 20/01/2025
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Trusted Customer
Feefo Verified
1 year ago
service exceptional ordered on a Monday night delivery on wed morning
Never received package
Will not use again
No response from customer service
Rachel
Ziggicig
1 year ago
Hi Rachael,
We're sorry to hear about your experience and appreciate you reaching out.
We've tracked your parcel and can confirm it was delivered on Monday, January 27th, at 9:46 AM. We hope you have since received it, but if you encounter any further issues, please don’t hesitate to contact us at info@ziggicig.com or call us at 02895 607313—our team will be happy to assist you.
Thank you for your patience.
Best regards,
The Ziggi Team
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..