Ziggicig Reviews

Hi there, We have checked and we see the items had an attempted delivery on the 5th August but you were not in to receive them and has since been successfully delivered and signed for as of today according to the tracking details. We understand you were frustrated but it does take some time to ship from Northern Ireland to Sweden due to customs clearance and the distance that must be covered . A bit longer than if you were ordering from within mainland Europe. We hope you enjoy your products in any case and will consider shopping with us again in future. Thanks

HI There , we see that you ordered with us on the 31st and they attempted delivery on the 5th but you were out and it has since been delivered today. We understand you were frustrated but it does take some time to ship from Northern Ireland to Sweden due to the distance involved and local customs clearance. In any case we hope you enjoy your items and hope that you will consider shopping with us again in future. Thanks

Hi, Thanks for getting touch to let us know about this. I will attempt to call you soon to try to better understand exactly what has happened here and more importantly to get your situation resolved as soon as possible. If the device is indeed faulty it's no problem at all to exchange it under warranty but we'll need to determine what the issue is exactly before we can do that for you. Thanks

Thanks for taking the time to talk to us by phone. We look forward to hearing how your replacement device works out. That's in the mail on its way to you now.