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You Garden Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MN

Mr Malcolm Nicholls

Feefo Verified

GBR

9 days ago

What Mr Malcolm Nicholls said about You Garden:

Reasonable service. Plants were not in a good condition but were delivered

Plants were delivered swiftly.

YouGarden CS

You Garden

4 days ago

Thank you very much for taking the time to leave us a 4-star review! We are so glad you had a great experience with us. If there is anything we can do to make your next order a 5-star experience, please don't hesitate to let us know. Happy gardening!

Product reviews

Date of purchase: 22/07/2026

0

JP

Joseph Pattison

Feefo Verified

9 days ago

What Joseph Pattison said about You Garden:

The communication and product were 5 stars but the citrus feed container was crushed and the product was irrecoverable

YouGarden CS

You Garden

4 days ago

Thank you for your feedback and for the 3-star rating. We are pleased you were happy with our communication, but we are incredibly sorry that your citrus feed container arrived crushed and unusable due to transit damage. We would love to get a fresh bottle out to you straight away so you can keep your new plants well-nourished. Please send a quick email to cs@yougarden.com with your order number and put "Feefo" in the subject line.

Product reviews

Date of purchase: 22/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

Excellent service

We have never ordered anything from this company before and were very pleased with the service and quality of the product

YouGarden CS

You Garden

5 days ago

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!

Product reviews

Date of purchase: 22/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

Spectacular performance 👍

Was given a dispatch date before the item could be shipped and it came earlier what more can you ask for

YouGarden CS

You Garden

5 days ago

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!

Product reviews

Date of purchase: 22/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

First class service.

From ordering to receipt of items, a first class service!

YouGarden CS

You Garden

5 days ago

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!

Product reviews

Date of purchase: 17/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

Great choice and service.

It was easy to order and pay. The notifications were good, (although it did arrive earlier than expected). Great Service and good care taken in the packaging and delivery.

Product reviews

Date of purchase: 22/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

First time purchase

Can't complain about the timescale from order to delivery. If they flower and flourish as advertised I will definitely be back to make further purchases in the future

Product reviews

Date of purchase: 17/07/2026

0

HT

Howard Thorpe

Feefo Verified

GBR

9 days ago

What Howard Thorpe said about You Garden:

Ok but a little disapointed

Ok no problems with dalivery

YouGarden CS

You Garden

4 days ago

Thank you for your feedback. We always aim for a perfect experience, so we are sorry to hear that this order didn't entirely meet your expectations. If you have any concerns about the health of your plants or your delivery, please email our team at cs@yougarden.com with your order number so we can look into this for you.

Product reviews

Date of purchase: 17/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

Pond plants

Was good but may be need to have on package to keep upright

YouGarden CS

You Garden

4 days ago

Thank you so much for the fantastic 5-star review! We are delighted to hear that you had a good experience with your order. We really appreciate your valuable feedback regarding the packaging. Our boxes do feature "this way up" arrows, but we completely agree that clearer or more prominent messaging can help courier drivers keep the parcels upright during transit. We will share your suggestion directly with our warehouse team to see how we can improve this visual warning. Thank you for shopping with us, and happy gardening!

Product reviews

Date of purchase: 17/07/2026

0

Trusted Customer

Feefo Verified

9 days ago

Tree

Came exactly how it said it would and was delivered on time

Product reviews

Date of purchase: 17/07/2026

0

You Garden Reviews

Petunia Easy Wave Ult Mix GR30More reviews of this product (332)View product websitePlants were very leggy and some did not make it. Planted the remaining in tubs and caring for them.

Citrus Trees (Orange & Lemon) 4L & 200g FeedMore reviews of this product (26)View product websiteThe product and delivery was 5 stars but the citrate feed carton was crushed in the delivery box, and the contents spilled out and most were irecoverable

Citrus Lemon 4L 70-90cmMore reviews of this product (1,148)View product websiteThe lemon tree arrived in perfect condition and is now looking very healthy in our garden

Strawberry White Dream Pineberry 9cmMore reviews of this product (25)View product websiteThe perfect specimen 😊 came to me in excellent condition and speedy delivery.

Nandina Obsessed 15/17cmMore reviews of this product (389)View product websiteArrived well packaged and with easy instructions to plant immediately!

Nandina 'Fire Power' 2/3LMore reviews of this product (34)View product websiteArrived well packaged, with easy to read instructions to plant immediately!

Lavender English Hidcote 2LMore reviews of this product (127)View product websiteIt was nice to receive plants in pots rather than plug plants. They arrived well packaged and were delivered in good condition. The lavender is exactly what we wanted.

Cherry 'Stella' 5L 90-110cmMore reviews of this product (185)View product websitePlant arrived ok but looked very sorry for it's self due to a lack of water. Watered it and let it to stand for 24 hours before planting it. Looking much better than it did but only time will tell if...Read more

Cherry 'Stella' 5L 90-110cmMore reviews of this product (185)View product websiteFast service unfortunately the plant did arrive depotted and lose in the bag

Citrus Kumquat with Fruit 30L (35cm) PotMore reviews of this product (13)View product website

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