These plants are deciduous and dormant at this time of year - they look a bit like dead twigs, but should burst into life in spring. I have contacted the customer to clarify whether plants are dead and if so we'll replace of course.
If you have a problem with an order, please contact us directly asap so that we can deal with it quickly!
Will
YouGarden Ltd
www.yougarden.com
Product reviews
Date of purchase: 06/01/2014
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Trusted Customer
Feefo Verified
12 years ago
Two of the trees ordered arrived with some broken branches however seem healthy enough
Product reviews
Date of purchase: 06/01/2014
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Trusted Customer
Feefo Verified
12 years ago
Excellent service as usual
Product reviews
Date of purchase: 06/01/2014
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Trusted Customer
Feefo Verified
12 years ago
Excellant - very quick with orders. packed very well.
I was requested to complete on the order form - if not in please leave at...........
Unfortunately this was ignored and the goods were left on my doorstep even though I was in the courier did not...
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You Garden
You Garden
12 years ago
Sorry about the delivery problem - I will take this up with our courier. I am glad to hear that the plants are healthy. If you need anything else let us know!
Will
YouGarden Ltd
www.yougarden.com
You Garden
You Garden
12 years ago
Sorry to hear that the request was ignored - will speak to our courier.
Will
YouGarden Ltd
www.yougarden.com
The roots on the trees I ordered where very dry I planter them on day of arrival and hope they survive is it not possible to wrap with news paper and moisten
You Garden
You Garden
12 years ago
Looks like they were slightly delayed in the post. Let us know if they don't thrive and we'll replace them.
Will
YouGarden Ltd
www.yougarden.com
Product reviews
Date of purchase: 06/01/2014
0
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Trusted Customer
Feefo Verified
12 years ago
I cannot fault the service I have received each time I have ordered from You Garden
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!