Product not arrived and we're ordered 10 days ago and customer service is so poor. I emailed and did not get a response and called customer service who were not helpful at all. Cancelled order and...
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You Garden
You Garden
12 years ago
A bit disappointed with this, as we sent the Club pack out the day after the order was placed. We were just awaiting fresh stock of a couple of items and were still well within our stated delivery time when the remainder was cancelled.
We pick up emails sent over the weekend on a Monday morning. Our rep did try to explain over the phone. We'll refund the items already sent.
Will
YouGarden Ltd
www.yougarden.com
Date of purchase: 04/03/2014
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Trusted Customer
Feefo Verified
12 years ago
delivery was excellent and much quicker than we thought well done
Very pleased with with your communications the delivery service was poor.Having placed an additional order for the three tubs to arrive at the same time- none arrived. Following further emails 6 tubs...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!