How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

You Garden Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 222,117 reviews

Trusted Customer

Feefo Verified

12 years ago

When I received this request I replied to You Garden saying I could not leave…

When I received this request I replied to You Garden saying I could not leave feedback as I had not received the goods ordered. They replied promptly apologising that they had been inundated with...

Product reviews

Date of purchase: 12/03/2014

Trusted Customer

Feefo Verified

12 years ago

Very fast delivery

Product reviews

Date of purchase: 12/03/2014

Trusted Customer

Feefo Verified

12 years ago

Very pleased with thequick delivery

Product reviews

Date of purchase: 13/03/2014

Trusted Customer

Feefo Verified

12 years ago

sent notification of dispatch on Thursday at 9.42am. Now its the following Wednesday at 12.45pm.…

sent notification of dispatch on Thursday at 9.42am. Now its the following Wednesday at 12.45pm. parcel still waiting to be collected. what happened to the 2 -3 day delivery. so far to go 0miles it...

You Garden

12 years ago

There was a known issue with the tracking for this order - it was not sent when the email said, so the plants have not been in transit that long. I can see the order has now been delivered and the issue has been fixed our end. Will YouGarden Ltd www.yougarden.com

Product reviews

Date of purchase: 12/03/2014

Trusted Customer

Feefo Verified

12 years ago

First time I have used Your Garden, I received good service.

Product reviews

Date of purchase: 10/03/2014

Trusted Customer

Feefo Verified

12 years ago

Initial response was good, but I felt that it took them a long time to…

Initial response was good, but I felt that it took them a long time to dispatch and deliver the goods to me

You Garden

12 years ago

This is completely normal for “In The Green” bulbs when sent at the end of the season. They'd already flowered when we lifted them and are starting to die back to the bulb – as they will do each spring then grow again early the following year. They will establish in the garden and flower next February. There is a full guide on our website, plus a Lifetime Guarantee on all hardy plants, so don't worry! Will YouGarden Ltd www.yougarden.com

Product reviews

Date of purchase: 12/03/2014

Trusted Customer

Feefo Verified

12 years ago

Couldn't believe how quick my orders were delivered in good condition.

Product reviews

Date of purchase: 10/03/2014

Trusted Customer

Feefo Verified

12 years ago

Delivery next day

Product reviews

Date of purchase: 13/03/2014

Trusted Customer

Feefo Verified

12 years ago

not received products as yet

Product reviews

Date of purchase: 11/03/2014

Trusted Customer

Feefo Verified

12 years ago

Discount club annual membership package arrived quickly, but plants have not yet arrived, so rather…

Discount club annual membership package arrived quickly, but plants have not yet arrived, so rather difficult to make an assessment of their condition & quality.

Product reviews

Date of purchase: 12/03/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

You Garden Reviews

YG Discount Club Annual MembershipMore reviews of this product (5,673)View product websiteBeautiful plant exactly as ordered, well packed, arrived in good condition, really pleased. Good system, I have already received the benefit by getting money off my excellent product and shall...Read more

Skyscraper Jumbo Lilies x 15 Large Bulbs 3 PaMore reviews of this product (560)View product website

Skyscraper Jumbo Lilies x 15 Large Bulbs 3 PaMore reviews of this product (560)View product websitewill let you know when they grow

YG Discount Club Annual MembershipMore reviews of this product (5,673)View product websitewith the experience of the above order I am not sure I will use this live plants packaged up for 6 days without moving that's bad service

Snowdrops (Single flowered) - pack of 50 in tMore reviews of this product (371)View product websiteThe snowdrops arrived fresh in good condition.

Orchard Fruit Collection With 3 "Multi-BranchMore reviews of this product (1,880)View product website

15" Large Easy Fill Hanging Basket Buy One GeMore reviews of this product (882)View product websiteItem as described - delighted with purchase

YG Discount Club Annual MembershipMore reviews of this product (5,673)View product websiteanything that saves money is good

YG Discount Club Annual MembershipMore reviews of this product (5,673)View product websiteDiscount club annual membership package arrived quickly. Seeds etc are a good cross section of vegetables & flowers.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?