The ordering and delivery were good. The weight of the two sacks of compost in one big cardboard box, made it very heavy! Well above the normal 15Kg limit.
YouGarden CS
You Garden
16 hours ago
Thank you for your feedback. We are glad to hear that your ordering and delivery experience was good! We sincerely apologise for the weight of your parcel. Your safety and comfort are highly important to us, and we try to keep single boxes within manageable limits. We will share your feedback directly with our packing warehouse team to ensure heavy items like compost sacks are packed more safely and split across multiple boxes where necessary in the future. If there is anything else we can do to assist you, please email us at cs@yougarden.com with "Feefo" in the subject line.
We had a delivery of 3 Kiwis as part of a bigger order of plants.
Unfortunately, one of the Kiwis was dead on arrival!
After a chat with You garden, they have sent us 3 new healthy plants.
Than you...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!