From ordering to receipt of items, a first class service!
YouGarden CS
You Garden
1 day ago
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!
It was easy to order and pay. The notifications were good, (although it did arrive earlier than expected). Great Service and good care taken in the packaging and delivery.
Can't complain about the timescale from order to delivery. If they flower and flourish as advertised I will definitely be back to make further purchases in the future
Thank you for your feedback. We always aim for a perfect experience, so we are sorry to hear that this order didn't entirely meet your expectations. If you have any concerns about the health of your plants or your delivery, please email our team at cs@yougarden.com with your order number so we can look into this for you.
Was good but may be need to have on package to keep upright
YouGarden CS
You Garden
8 hours ago
Thank you so much for the fantastic 5-star review! We are delighted to hear that you had a good experience with your order. We really appreciate your valuable feedback regarding the packaging. Our boxes do feature "this way up" arrows, but we completely agree that clearer or more prominent messaging can help courier drivers keep the parcels upright during transit. We will share your suggestion directly with our warehouse team to see how we can improve this visual warning. Thank you for shopping with us, and happy gardening!
Thank you very much for taking the time to leave us a 4-star review! We are so glad you had a great experience with us. If there is anything we can do to make your next order a 5-star experience, please don't hesitate to let us know. Happy gardening!
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!