Still waiting for a reply to an email sent over a month ago.
YouGarden CS
You Garden
10 hours ago
Thank you for your feedback. We are very sorry for the frustration, but we would love to reassure you that our team did reply to your email on 17th June. It is highly likely that our response has accidentally landed in your spam, junk, or promotions folder. Please check those folders for an email from us, as we are currently waiting for your confirmation to help move your query forward. If you still cannot find it, please drop us a fresh email at cs@yougarden.com with "Feefo" in the subject line. We will look out for it and get back to you right away!
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!
Product reviews
Date of purchase: 17/07/2026
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ML
Margaret Lemay
Feefo Verified
GBR
5 days ago
What Margaret Lemay said about You Garden:
Very impressed by how healthy the plants all looked. I have previously ordered from other companies and the plants arrived dry and not looking very healthy.
YouGarden CS
You Garden
1 day ago
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!
Pretty good slight damage due to packaging other than that, I still use You Garden.
YouGarden CS
You Garden
6 hours ago
Thank you for your lovely review and for your continued loyalty to You Garden! We are glad to hear your overall experience was pretty good. We are very sorry to hear that there was some slight damage to your items due to the packaging. We always want our plants to arrive in pristine condition, so we will pass this feedback directly to our packing warehouse team to help us improve. If the slight damage affects the growth or health of the plant at all, please email a quick photo to cs@yougarden.com with "Feefo" in the subject line so we can make it right for you!
Product reviews
Date of purchase: 22/07/2026
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DJ
Derek Jones
Feefo Verified
5 days ago
What Derek Jones said about You Garden:
Good service re this order
YouGarden CS
You Garden
1 day ago
Thank you very much for taking the time to leave us a 4-star review! We are so glad you had a great experience with us. If there is anything we can do to make your next order a 5-star experience, please don't hesitate to let us know. Happy gardening!
Thank you very much for taking the time to leave us a 4-star review! We are so glad you had a great experience with us. If there is anything we can do to make your next order a 5-star experience, please don't hesitate to let us know. Happy gardening!
Product reviews
Date of purchase: 22/07/2026
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Joseph Pattison
Feefo Verified
5 days ago
What Joseph Pattison said about You Garden:
The communication and product were 5 stars but the citrus feed container was crushed and the product was irrecoverable
YouGarden CS
You Garden
9 hours ago
Thank you for your feedback and for the 3-star rating. We are pleased you were happy with our communication, but we are incredibly sorry that your citrus feed container arrived crushed and unusable due to transit damage. We would love to get a fresh bottle out to you straight away so you can keep your new plants well-nourished. Please send a quick email to cs@yougarden.com with your order number and put "Feefo" in the subject line.
We have never ordered anything from this company before and were very pleased with the service and quality of the product
YouGarden CS
You Garden
1 day ago
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!
Was given a dispatch date before the item could be shipped and it came earlier what more can you ask for
YouGarden CS
You Garden
1 day ago
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!
From ordering to receipt of items, a first class service!
YouGarden CS
You Garden
1 day ago
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!