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You Garden Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

4 days ago

Slow delivery, poor quality

Very slow.

Product reviews

Date of purchase: 17/07/2026

0

AH

Ann Holmes

Feefo Verified

4 days ago

What Ann Holmes said about You Garden:

Dreadful

Product reviews

YouGarden CS

You Garden

2 hours ago

Thank you for sharing your feedback. We are very sorry to hear that your Clematis plants did not arrive in time for your special gift, and we completely understand your disappointment regarding the courier delay. We always want to make things right immediately, which is why when you contacted us on Tuesday, 28th July, our team organized a replacement order for you right away. Following your call on Monday, 3rd August, we respected your wish to cancel the order and successfully processed a full refund to your original payment method that very same day. We hope this swift resolution shows our commitment to our customers. Thank you for your time, and we hope to welcome you back to YouGarden under better circumstances in the future.

Date of purchase: 22/07/2026

0

KW

Kevin Wainwright

Feefo Verified

GBR

4 days ago

What Kevin Wainwright said about You Garden:

Purchase

Still waiting for a reply to an email sent over a month ago.

Product reviews

Date of purchase: 22/07/2026

0

CC

Christine Cole

Feefo Verified

GBR

4 days ago

What Christine Cole said about You Garden:

Nice standard lilac trees

Nothing more to say.

YouGarden CS

You Garden

1 hour ago

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!

Product reviews

Date of purchase: 17/07/2026

0

ML

Margaret Lemay

Feefo Verified

GBR

4 days ago

What Margaret Lemay said about You Garden:

Very impressed by how healthy the plants all looked. I have previously ordered from other companies and the plants arrived dry and not looking very healthy.

YouGarden CS

You Garden

1 hour ago

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!

Product reviews

Date of purchase: 22/07/2026

0

CJ

Christopher Jones

Feefo Verified

GBR

4 days ago

What Christopher Jones said about You Garden:

Good service have used for produce and will return for more

Pretty good slight damage due to packaging other than that, I still use You Garden.

Product reviews

Date of purchase: 22/07/2026

0

DJ

Derek Jones

Feefo Verified

4 days ago

What Derek Jones said about You Garden:

Good service re this order

YouGarden CS

You Garden

1 hour ago

Thank you very much for taking the time to leave us a 4-star review! We are so glad you had a great experience with us. If there is anything we can do to make your next order a 5-star experience, please don't hesitate to let us know. Happy gardening!

Product reviews

Date of purchase: 22/07/2026

0

MN

Mr Malcolm Nicholls

Feefo Verified

GBR

4 days ago

What Mr Malcolm Nicholls said about You Garden:

Reasonable service. Plants were not in a good condition but were delivered

Plants were delivered swiftly.

Product reviews

Date of purchase: 22/07/2026

0

JP

Joseph Pattison

Feefo Verified

4 days ago

What Joseph Pattison said about You Garden:

The communication and product were 5 stars but the citrus feed container was crushed and the product was irrecoverable

Product reviews

Date of purchase: 22/07/2026

0

Trusted Customer

Feefo Verified

4 days ago

Excellent service

We have never ordered anything from this company before and were very pleased with the service and quality of the product

YouGarden CS

You Garden

1 hour ago

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are happy with your order and our service. Happy gardening from everyone here at YouGarden, and we look forward to helping your garden grow again soon!

Product reviews

Date of purchase: 22/07/2026

0

You Garden Reviews

Cherry Bush 'Porthos' Prunus Avium 3L x 2More reviews of this product (15)View product websiteVery long delay in delivery. Initially promised a couple of weeks, the reality was over a couple of months. When they arrived one of the pots was split, sufficiently that it needed instant...Read more

Alstroemeria Summer Collection 3 x Jumbo plugMore reviews of this product (120)View product websitePlants came in good condition and on time.

Aster frikartii Monch 9cm x3More reviews of this product (80)View product websiteArrived in good condition and on time.

Syringa 'Palibin' standard 90-120cm 3LMore reviews of this product (1,048)View product websiteTrees were under half price so good value. They arrived in good condition and size was as expected. Let’s hope they survive .

YG Discount Club Subscription MembershipMore reviews of this product (4,920)View product website

Lavatera 'Blue Bird' 3LMore reviews of this product (29)View product websiteWell packaged and healthy looking plants

Olearia phlogopappa Spring Bling 9cmMore reviews of this product (7)View product websiteLooking forward to seeing these plants flourish

Daphne Perfume Princess White 13cmMore reviews of this product (2)View product websitePlants arrived in very good condition and well packaged.

Geranium Rozanne 9cm x 3More reviews of this product (110)View product websitePlants arrived in good condition and well packaged

Lavatera (Mallow) 'Barnsley Baby' 9cm x3More reviews of this product (34)View product websitePlants look healthy and arrived in good packaging

Escallonia Pink Elle 9cm x3More reviews of this product (7)View product websiteVery healthy looking plants

Aster frikartii Monch 9cm x3More reviews of this product (80)View product websitePlants received quickly and therefore in good condition, v pleased

Petunia Easy Wave Ult Mix GR30More reviews of this product (331)View product websitePlants were very leggy and some did not make it. Planted the remaining in tubs and caring for them.

Citrus Trees (Orange & Lemon) 4L & 200g FeedMore reviews of this product (22)View product websiteThe product and delivery was 5 stars but the citrate feed carton was crushed in the delivery box, and the contents spilled out and most were irecoverable

Citrus Lemon 4L 70-90cmMore reviews of this product (1,141)View product websiteThe lemon tree arrived in perfect condition and is now looking very healthy in our garden

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