How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WEBS Reviews

https://www.yarn.com/

Rated

Exceptional

Service

4.8

Product

4.7

1,623

155

1,858

ratings over the past year

Displaying all 5,163 reviews

Trusted Customer

3 hours ago

Date of purchase: 23/05/2025

Reliable service

Always the best service.

Product reviews

Trusted Customer

4 hours ago

Date of purchase: 23/05/2025

Speedy Delivery

WEBS service is top notch. Yarn comes quickly

Product reviews

Julie Johnson

Woodbridge VA

5 hours ago

Date of purchase: 23/05/2025

What Julie Johnson said about WEBS:

Great source for quality products and services.

Quality product. Order processed and shipped as expected. I appreciate the quantity discount.

Product reviews

GAIL SOUTH

NJ no

9 hours ago

Date of purchase: 15/05/2025

What GAIL SOUTH said about WEBS:

Problem solver

Always personal. Didn't resolve my ", coming apart" circular needles, because I purchased them awhile ago

Product reviews

Rich Danner

New Jersey

9 hours ago

Date of purchase: 22/05/2025

What Rich Danner said about WEBS:

Consistent Product and Service

Timely delivery!

Product reviews

Seija Skrifvars

21 hours ago

Date of purchase: 21/05/2025

What Seija Skrifvars said about WEBS:

On the whole a good company.

A longer wait this time.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 22/05/2025

Reliable company

Great store. Easy to follow interfaces and quick shipping. Never had any issues shopping with this store.

Product reviews

Lyn Bove

Seneca Falls

1 day ago

Date of purchase: 22/05/2025

What Lyn Bove said about WEBS:

Perfect balance, size and length.

Prompt and reliable.

Product reviews

Janice L Miller

Anderson, South Carolina, USA

1 day ago

Date of purchase: 21/05/2025

What Janice L Miller said about WEBS:

Ordering from the Yarn Living Company.

It was exceptional. For the time that I ordered it to the shipping of my order, it was at a decent pace. It took no time to get to my house. And I love the packaging. It is very secure and pretty to...

Read all

Product reviews

Suzanne Jameson

ST David AZ

1 day ago

Date of purchase: 21/05/2025

What Suzanne Jameson said about WEBS:

Customer Service *****.

How many times do I need to tell you? I've inputted my review 3 freaking times. I'm not going to do it again. I will not use WEBS ever again. You ****.

Product reviews

Not received a review invite?

About WEBS

WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.

Read all

+1 (800) 367-9327

WEBS - America's Yarn Store, 6 Industrial Parkway, Easthampton, Massachusetts, MA 01027, United States

View all media (1147)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WEBS Reviews

Berroco Ultra AlpacaMore reviews of this product (52)View product websiteA nice firm yarn with a rich dye and a soft feel. No pilling or splitting. I made a shawl with this alpaca several years ago and it still looks great. Highly recommended!

Noro The Easy-Peasy Poncho PDFMore reviews of this product (2)View product website

Berroco VintageMore reviews of this product (97)View product websiteI love using Berroco vintage for my mosaic crochet projects. It is a lighter 4 weight so it's not so heavy with this technique. It comes in a HUGE range of colors. It washes and wears well. ...Read all

Berroco VintageMore reviews of this product (97)View product websiteIt was pulled, shipped, and received as expected. I am very happy with the order to receipt time-line.

Berroco VintageMore reviews of this product (97)View product website

Queensland Collection Coastal Cotton Ocean MistMore reviews of this product (2)View product websiteThis is fun to work with and I really like the tweedy cool. Does split easily and there were a few uneven spots

Valley Yarns 2/14 Alpaca SilkMore reviews of this product (27)View product websiteSurprised that was strong enough for a warp. It is slippery, however, and it takes some doing to tie a knot that's stays tight. I used it as a ground for overshot sett at 20 epi in a 10 dent reed. ...Read all

Valley Yarns Valley Cotton 3/2More reviews of this product (100)View product websiteI found very uneven tension results from winding the warp when I went to wind it on the beam, some lagged by several inches, especially the cobalt blue and also the light blue. Never happened with...Read all

addi Turbo Fixed 40" Circular NeedlesMore reviews of this product (10)View product websiteGreat product. Smooth and easy to use with all different yarn qualities.

KnitPro Zing Double Pointed Needles 6"More reviews of this product (4)View product websiteI knit a lot of socks and these are the perfect length in a set of 5. Semi sharp points and every needle has the size on it.

Paintbox Yarns Cotton DKMore reviews of this product (150)View product websiteI love working with this 100% Cotton Yarn. It makes my projects pay so beautifully. Everyone is amazed at how gorgeous they look with the use of this yarn.

Malabrigo RastaMore reviews of this product (136)View product websiteI love Malabrigo Rasta yarns, so I don't have an issue with them, but WEBS is the worst yarn store I've ever dealt with and I will never order from them again. Customer service totally *****. Don't...Read all

Malabrigo RastaMore reviews of this product (136)View product websiteI just did. I'm not going to do so again because of your lame website. I will NOT use WEBS again. Horrible customer service. Why shop there when I get so much better service at many other yarn shops?...Read all

Malabrigo RastaMore reviews of this product (136)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?